Unreal! New iMac and it has bad stage lighting, an always dimmed display and when you try to adjust the brightness the first half makes it really dark and then brightens until you get half way then stays dimmed and does nothing when you go all the way up. Help!
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I strongly recommend you get your system into Apple to get it serviced under warranty ASAP!
Given the COVID-19 shutdown you’ll need to call Apple support to log your problem so when the Apple Stores open you can get your system serviced. Depending on where you live you might be able to ship your system in for service or Apple might aim you to one of their authorized service centers.
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It's also a very good idea to take out the extended two years of Apple Care on any Mac that you have issues with during the first year.
@mayer - Agreed!
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