screen won't come on...except charging percentage

The screen is not coming on but with a couple exceptions. It started off with the screen not reliably turning on when unlocking. I found a work around of using the always on display. As long as the AOD came on, I’d be able to unlock and turn on the screen (unless during a call for some reason). Also, when I charge it, the charging graphic with percentage and circle shows up. Also, when on, a small line across the top comes on but the rest of the screen stays black. I performed a factory reset. Unfortunately, this turned off the AOD and now I can’t get the screen to come on at all except the Android info when I restart, the charging graphics with percentage, and the small line across the top.

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