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Problem between my monitor connection with the pc.

my pc component running well... the cpu cooler working, fan working also the psu working fine.. when i connect hdmi cable to my monitor, it doesnt responding… i already set the monitor source to hdmi… my monitor working fine when i test with my ps4 .

before this i already run the pc as normal with my old monitor..i already playing games on it…then, when the new monitor arrive, it start happening… i thought it because of my new monitor but not.. i connect again to my old monitor it goes same thing…no more normal running pc…all gone blank… i wonder if my graphic card was the problem.

PC SPEC

CPU: R5 3500

GPU: ASUS STRIX RX570 4GB (SECONDHAND)

MOBO: MSI A320M A-PRO

RAM: XPG GAMMIX D20 8GB 3200MHZ

PSU: AIGO 550 WATT 80+BRONZE

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If you have a graphics card, your monitor should be plugged into that, not the HDMI port on your motherboard

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Hi @newbie89 ,

Have you still got the old monitor?

If so does it still work with the PC?

Try starting the PC in safe mode and check if it now works OK with the new monitor.

If it does there may be a problem with the video settings. Maybe the old settings aren’t compatible with the new monitor e.g. resolution etc.

It is also advisable to turn off both devices when removing/inserting the HDMI cable to avoid causing problems to the HDMI controllers. HDMI is not really hot swappable

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Aji sera éternellement reconnaissant.
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