Computer is not turning on despite PSU BIST being solid green.
To clarify, when going to start work today, I pressed the power button and it started up for a half a second, then nothing. I’ve since cleaned out the fans and checked the back PSU BIST, which is green for that half second when the power button is pressed. I held down the PSU BIST button and was able to start the computer no problem, but I need to hold the button down to keep it from dying immediately. Any ideas as to what’s going on here?
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2 commentaires
Hi,
What is the result if you just do the Dell BIST test?
par jayeff
According to the link (thank you @jayeff ), its working fine. If I hold down the test button, it’s green and starts the fans, which I understand means the PSU is in good health. The thing is, when I press the towers power button, it is able to turn on the computer only if I am also holding down this test button at the same time. Since first posting I tried this again, and the computer stays on by itself now. So I’m able to turn on my computer now, however it’s odd to me that the power button will not do this on its own. It seems something is weak or broken, but I’m perplexed as to what, since the BIST test is passing, and the power button works, but only with the test button. Sorry I can’t be more concise. Thanks for your help
par Christina Matos