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The 6th generation of the Moto E smartphones. Model numbers XT2005-1, XT2005-3, XT2005-4, and XT2005-5.

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My phone automatically turns on Do Not Disturb

Why does my phone go on to “Do Not Disturb" and therefore won't ring when someone calls

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It seems to only occur after the latest update, almost as if they want to control what you do with your phone.

I have owned exclusively Motorola phones since the late 1980's, but his new generation, owned by the ChicComs, is a different breed. They send updates that do not improve service but increase their monitoring of our use.

I will be banned for this, but so be it. There are other providers.

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Hi,

Check that the Do Not Disturb icon in the Quick Settings area of the phone is not set to a position were you can accidentally activate the option when handling the phone. Move it to another position so that you have to swipe down to expand and see it and to activate/deactivate it. Don’t know your phone but with most there is an “edit” icon in the in the Quick settings window when fully opened that allows you to drag it to another spot.

Maybe also check all the Do not disturb settings and check that they’re set for what you want.

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Hi Jayeff

Thank you for the response. I will try that. It is my dad's phone and I am trying to help him. I should have stated his phone..... it is a moto e6. Anyway thank you

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Hi handyd58,

Did you get any solution on why DND gets auto-activated? I am also struggling to fix this issue on my Dad's Moto G5s. Thanks.

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handyd58 sera éternellement reconnaissant.
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