Aller au contenu principal

The Motorola Moto Z2 Play was released in June of 2017. It has a 5.5 inch screen and a non-removable Li-Ion 3000 mAh battery. Its rear camera is 12MP and its front camera is 5MP. Model number XT1710.

21 questions Voir tout

Screen replacement adhesive failed after 48 hours!

I was so proud to have replaced the screen on my Moto Z 2 Play. My initial fear was having a steady enough hand to apply any glue to secure the new screen. That’s why I was so relieved to find these custom pre-cut adhesive”stencils” for my phone. The difficulty level for a replacement was rated as “Easy”, so I went for it,

It was a bit tricky aligning that skinny border of pre-cut adhesive in the groove, but got it done and all ribbon cables reattached easily. I ran all the diagnostic tests and got all positive results. Then after 48 hours, every time an incoming (& later discovered) call came in, the screen went blank! It took me a while by trial and error to realize that the screen had started to lift in the top right corner where the proximity sensor is. If I pressed down on that corner, the data appeared again! At least it was a short term fix, keeping the phone usable.
i immediately did some more digging and found guidance from other sources than the iFixit Guide I used to replace the screen There I found reference to the fact that some initial pressure should have been placed evenly over the new screen, at least overnight!

No such prescription was mentioned in the Guide I used via iFixit!

I tried applying that pressure, after the fact, but if it had any effect at all, it reverted quickly. The adhesive kit for this phone came in sets of 2. So, I was going to start from scratch and apply the pressure initially.But, for fear of having no phone at all, instead, I kept using it as it was and suffering the annoyance of having to apply needed pressure and such.After a few months, not only did this annoyance become more eatable, but the screen began to progressively lift more and more from the edges. Sometimes, it would not fully respond to repeated “swipes up” to answer. Obviously the touch function and sensor were not functioning consistently. (I do have to admit, that as a procrastinator and for fear of making things worse, I lived with this situation for about 8 months!

Last month, I had the opportunity to get assistance with the repair from my nephew, who is a trained mechanical engineer that assembles small electronic components all the time! He thoroughly cleaned off the old adhesive in the “track” around the frame where the screen sits. He then redid the job with the backup custom adhesive sheet. He carefully applied heat with a hair dryer. Even then, almost immediately, the screen started to lift! I clamped it overnight and the next morning it seemed perfect. But as the day went on, the screen would lift again and the original problem reoccurred. Having no more spares, I continued to reclamation it overnight for the next 5 days, hoping the recurring pressure would ultimately secure it down. That never happened!

I am so stubborn that I am resisting to giving in and taking it to a repair shop and have to spend probably another $50 for their time (all the while doubting whether they even know they”secret for success”.

I subscribe to iFixit’s philosophy of not wasting by buying a new phone or being held hostage to high repair costs. That’s why I am annoyed that this potential problem, which I now am learning from the “Community” is quite common, was omitted from any precautionary comments. It’s a bit disingenuous and sort of “dishonest by omission”.

Now I see all the references to clamps for sale and cleaning kits! The instructions mention isopropyl alcohol ( which someone I trust told me will not remove oily residues and that I needed acetone to clean), but nothing about the adhesive removal pads I see for sale here!

So, now aware of this common snafu, can anyone help with a fix, short of starting all over? E.G., can application of some moderate heat and more pressure do the trick! Should I try the UV activated adhesives or B7000 mentioned in several posts, and if so, would it be better to leave the previously placed tape intact?

One of the reasons I am not settling for the answers to similar questions, is that most of them seem to be quite old (2011-2015), often referring to a specific phone other than mine. I venture to hope that there have been some changes and improvements to the solutions available.

Thanks in advance to anyone reading this and will take the time to advise. I hope there are at least a couple “tech mavens” who monitor and are likely to do so.☺️

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 2

2 commentaires:

I'm having the same issue after replacing the battery. None of the various adhesive strips have worked. Without any adhesive applied, I notice that pressing down on one top corner lifts the screen in the other corner. Perhaps the gasket around the speaker expanding again after pressure is removed causing the adhesive to fail. Either that or the cables are doing it.

I also tried some B7000 adhesive but damaged the screen when I clamped it too hard overnight. While prying that LCD assembly off (no visible sign of surface cracks - just big black blotches) the glass cracked so now I'm somewhat gun-shy about using more B7000 for fear that if I need to open it up safely again. For what it is worth, the proximity sensor was working immediately after I removed the clamps. In hind sight, I should have left the damaged screen alone for a few hours before removing it to see if it loosened up.

I'll post again if I come up with a solution but I'm thinking this phone might end up being replaced entirely.

par

Eric, thanks  for responding. Since posting, I irreparably broke my replacement screen, which I had adapted to using with a semi- secure screen. Having my departed husband’s matching phone, I replaced it’s faulty battery. Then I had to reattach the screen. After much research, just like you, I decided to go with the liquid adhesive. Newer repair videos recommended E8000 over B7000 or equivalent. I ordered tubes with a precision tip, which did facilitate a clean application. I also, now added the important step of clamping the repair overnight. I thankfully did NOT apply too much pressure & initially I seemed to have been successful. But next morning found that entire perimeter of screen was NOT completely secure! Over next few days, as with original repair, the screen began to dislodge! Again the proximity sensor works intermittently. I am about to relift screen & try to reapply the E8000. For fear of using too much adhesive, I may have used too little. I’ll try again & report if I have any more success.

par

Ajouter un commentaire

1 Réponse

It has been almost a month since I last worked on the Moto Z 2 Play and the last repair seems to have succeeded. After damaging the original screen on an earlier attempt, I installed a new screen using B7000 adhesive. For a clamp, I stacked two spare 3.5in hard drives on a piece of packing foam to weigh down the screen. After letting it sit overnight, the phone powered on successfully and the screen has stayed put since - a much better bond than the adhesive strips gave.

My take-away from this repair is that I’ll probably not touch another Moto Z 2 Play because of how sensitive the proximity sensor is to screen separation (and how much the screen wanted to separate) but if I had to, liquid adhesive definitely seems to be the way to go. Just make sure not to clamp too hard like I did on my first attempt. I still have concerns about how hard it would be to get back into the phone if I had to make another repair but if I’m lucky, I’ll never find out.

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

Ajouter une réponse

Ruthellen Mulberg sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 4

30 derniers jours : 21

Total : 500