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The HP Officejet Pro 8600 Plus is identifiable by its model number: N911g. Released in 2011, the printer can be identified by its brown finish and touchscreen control panel.

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Printer will no longer fax

My printer will no longer fax or answer. Line to printer tests good. Everything else works perfectly with the printer. When is goes to fax I get a notice that "unable to send or receive faxes".

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I plugged the cord from the wall into an old fashioned phone.

What do you mean,"is the scan and fax method on"/


@jimwsr I read that in a google search about your problem. I have no idea what that is, and if you don't maybe that is your problem.


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Hi @jimwsr ,

Try running the test fax setup from the printer control panel and check what it shows. See p.220 in the manual

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define "LINE IS GOOD" and how you know?

Is the scan and fax method is ON?

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James Wildgust, Sr. sera éternellement reconnaissant.
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