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Repair information for the 4th Generation iPod shuffle. Released in September of 2010. Model number: A1373.

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My shuffle keeps making the lock sound and won't let me change songs.

I just found my old Shuffle 4th Gen yesterday and charged it this morning. Earlier I took it off the charger and tried to use it. It works fine, except for the fact that it makes that sound all iPhones make when you lock it. I have to turn it off and back on to change the song, but as soon as I skip to the next song it locks again and won't let me change the song or the volume. I haven't been able to find anyone else with this issue despite 20 minutes of googling different keywords and phrases. Does anyone know what I'm talking about and have an answer or solution? I really want to be able to use this without having to turn it off every time I wanna change the song.

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This is the first time I have seen an issue like this!

Have you tried plugging it into iTunes and restoring it

Doing this will reinstall the OS and will unfortunately remove your music until you put it back on

Hopefully this helps

Any questions please ask


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It didn't work



Apart from what I recommended what have you tried?


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I actually have the same problem. I was using it normally and then i decided to do a restore cause windows was accusing some dumb problem, but it was actually fully fuctional, just took a while to appear on itunes. After the restore it appears immediately on itunes...and it locks itself as soon as I turn it on. It's clearly not a hardware problem as I was using it just before restore. There's a thread on apple's forum describing this problem exactly and 53 people hit the "me too" button. It never got solved. I don't know what to do either. But to me it seems like some bizarre bug that never got fixed.

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Kaycee Works sera éternellement reconnaissant.
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