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Repair guides, troubleshooting information, and service help for refrigerators manufactured by General Electric (GE).

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Ice forming on freezer door

I have a GE profile fridge with the freezer on the bottom. I noticed some water on the floor and when I open the fridge there is no water running down to the freezer but when I open the freezer drawer there is ice that forms over night when I remove the previous buildup. I thought the ice buildup is from slow running water by the way that it looks. I did remove the back panel and there is no water from the drain tube but there is some standing water in the evaporator tray. Is this ice formation typical to a frozen drain tube?

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I read that it could be water leaking from the water dispenser supply tank. I filled a glass half full then checked for new water and there was none. I gave up searching for the drain inside the fridge for today. Any other suggestions greatly appreciated.

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Hi @currypowpow89

What is the model number of the refrigerator?

Usually the drain hole is located under the evaporator unit.

Maybe check the other end of the drain hose first.

Usually there is a J curve at the end of the drain pipe above the evaporator pan under the compartments near the compressor motor and it can sometimes get blocked there preventing the meltwater from the defrost cycle from reaching the pan to evaporate. The water then backs up into the freezer compartment and refreezes again until the next defrost cycle.

if it gets bad enough the water will overflow into the compartment and also when refrozen, the ice build up can stop the evaporator fan from operating and the first thing you know is that the refrigerator temp is too warm but the freezer temp is still OK

Update (01/07/2023)

Hi @currypowpow89

As far as I can tell by looking at the parts diagram for the model, there appears to be two drain lines (see part #181) presumably coming from below each evap unit i.e. one in the refrigerator section, the other in the freezer. If you check the evap pan under the cabinet (see part #165 in image in previous link) you may see both of them above the evap pan.

Here's the technical service guide for the refrigerator. I realize that it doesn't show the same model number but it is the one applicable to your model also. Your model is a rebadged Samsung refrigerator and the guide is applicable to the following models GE PFSS6PKXASS, GE PFSS6NKW, GE PFSF6NKW, Samsung RF267A & RF26XA.

Run the self diagnostics as seen on p.77 and check if any errors are displayed.

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The model number is PFSS6PKXESS

The serial number is LT572617

I haven’t noticed any new water today or ice where I removed the large sheet yesterday in the refrigerator. And no new ice forming in the freezer. I don’t know if the water filter valve or lines might have a slow leak. Do you know if the freezer and refrigerator have drains or just the freezer? Thank you for your help.

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Frost forming around the freezer door's gaskets indicates the door was not fully closed. Look for any packaging or items that might prevent the gaskets from sealing properly: food packages sticking out too far, a drawer that's not fully sealing. Look for dammed gaskets.

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Inspected the seals and found no issue. I took the drawers out and there is no ice underneath. I opened the double doors on the refrigerator and removed the lower drawer and found a sheet of ice approximately 2 inches thick and the depth and width of the inside of the fridge. I have removed the ice and I am now looking for the drain location so I can clear it.

I am having trouble locating the drain.

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Try watching this repair video to help you locate the water leak: https://www.youtube.com/watch?v=n4dfaQzS...

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