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Here you will find several different repair guides for the Dell Chromebook 11 (CB1C13) - 2GB & 4GB models

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chromebook's comma key will not work

a chromebooks comma key will not work and when it does it spams commas until i either pull up on the key or push down hard on the key.

this computer has had hinge damage before if that has a affect on it

does anyone have a idea of whats happening?

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Hi @timtomissus,

There isn't a lot to the individual keys on a ChromeBook, and it's fairly straight-forward to check. Follow the Key Replacement guide and pull off the keycap, then check the hinge mechanism and the four metal tabs that secure it to the palmrest.

Dell Chromebook 11 CB1C13 Letter & Number Key Replacement - iFixit Repair Guide

If any of the metal tabs are broken, the only cure is to replace the entire keyboard assembly, but if the hinge mechanism is broken, you can buy individual replacements at several laptop key dealers online. You'll get the rubber cup underneath, the hinge and the key itself. Here's one example.

Dell ChromeBook 11 CB1C13 Keyboard Keys Replacement - ReplacementLaptopKeys.com

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i actually ended up just removing the key and put it back on, nothing was stuck under it or anything, i guess it just need to be adjusted lol

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