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Repair information for the Bose QuietComfort 2 acoustic noise-canceling headphones. Released in 2003. Model number: QC2.

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Foam Ear Pads Need Replacement

The foam ear pads are deteriorating, leaving bits of black crumbs all over my ears and clothes. Bose wants $35 for a replacement, which seems a bit much to me. My Grado replacements were a third of that. Any suggestions for replacements?

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After receiving the response from Mike I looked at Amazon again and there is now less expensive 3rd party replacement. Have ordered them.

I got these because I had anticipated more international travel but it turned out I only used them once or twice a year. They were otherwise stored in the case. So, the deterioration of the pads was very disappointing. I expected Bose to stand behind their product but they didn't. My last Bose purchase.


My sentiments exactly. Very disappointing, but it provides a clear insight into Bose. I am going to fix mine, now that I know new ones come with such an outrageous price tag. Can you say who the third party vendor is? I missed that in the correspondence. (if it was there)

Thank you


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Solution retenue

I bought a pair of 3rd party replacements on Ebay (Pair of Ear Pads For Bose QuietComfort® 2 Headphones (260789189516). they cost £11.95+ £2.00 postage. They fit well and I am happy with them.

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I have some QC2s. The pads went to black dandruff quite soon on mine too. I got them replaced for ¥7,000!! Yes, that's <$60!

I was less than impressed when the same thing happened again after 3(?) yrs - however long/short it was, it was less than impressive. I refuse to pay again.

So . . . Remove the pads - you can see how on YouTube - then find a small, stiff nylon brush and remove the plasticky coating that pretends to be leathe from the still perfectly serviceable (most likely) cloth. There is a seam on the inside of the curve, but you can hold that together and brush. Just brush. Quite vigorously, but still carefully. The manly plasty will rub away. At the outside edge, you can use your thumbnail to scratch the grot away. The cloth seems to be glued or heat sealed to the rubbery ring and it seems to stay that way, which is good. It took me an hour or so to do both.

If the cloth rips, I'll rebuild with either leather (a little tricky as it needs to follow a double curve over the foam and round the ring) or non-rubb(er)ishy cloth using a contact adhesive in small quantities and clothes pegs to hold it till dry.

The headphones are great, but why they used this to finish them I fail to understand. Or do I: is it just a cynical ploy to get even more money from their customers?

To quote 'Private Eye', "I think we should be told".

Ian P

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Thank you for this. Just ran into the same issue with my SoundLink around the ear wireless. I was tempted to order replacement pads, but you're right, there is cloth underneath that faux leather. You saved me 30 bucks. Thank you.


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Roger Vaught sera éternellement reconnaissant.
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