Rep: 13
1
I've fixed many phones over the past few years but have had a similar issue with a recent iphone 15 Pro Max.
I recently replaced a screen on an iphone 15 pro max, and the customer is now telling me that when the phone gets warm, it restarts.
Any help would be appreciated.
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Rep: 115
3
Hi Dan,
To diagnose the problem correctly, you will need to check the panic logs for fault codes. Go to Settings - Privacy & Security - Analytics & Improvements - Analytics Data and search for the latest panic-full list.
It could be the faulty screen, or you might have damaged the proximity flex while swapping it from the old screen to the old one.
BR
Francis
CelMetro
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It says on the Apple website by the proximity flex disconnecting it if it was damaged wouldn’t affect the phone is this not correct?
Hi! Same issue here.
Here's my Panic Log (or the beginning of it), maybe you can help me understand it, please!
{"bug_type":"210","timestamp":"2024-11-06 09:44:13.00 -0600","os_version":"iPhone OS 18.0.1 (22A3370)","roots_installed":0,"incident_id":"4D121B8F-1124-43FA-8247-8EAFA6A2B485"}
{
"build" : "iPhone OS 18.0.1 (22A3370)",
"product" : "iPhone16,2",
"socId" : "8130",
"socRevision" : "11",
"incident" : "4D121B8F-1124-43FA-8247-8EAFA6A2B485",
"crashReporterKey" : "f024abb0a1d154b4947a205f0f4686b7daff2495",
"kernel" : "Darwin Kernel Version 24.0.0: Thu Aug 8 01:17:15 PDT 2024; root:xnu-11215.2.5~62\/RELEASE_ARM64_T8122",
"date" : "2024-11-06 09:44:13.02 -0600",
"panicString" : "panic(cpu 0 caller 0xfffffff033a2840c): \"i2c3::_checkInterrupts error interrupt; last read status 30a10100 int shadow 20a10100 xfer 80000000 fifo 00000004 for device display-eeprom\" @AppleS5L8940XI2C.cpp:503\nDebugger message: panic\nMemory ID: 0x6\nOS release type: User\nOS version: 22A3370\nKernel version: Darwin Kernel Version 24.0.0: Thu Aug 8 01:17:15 PDT 2024; root:xnu-11215.2.5~62\/RELEASE_ARM64_T8122\nFileset Kernelcache UUID: 860597A39A85AD1652C092AF40C94CC2\nKernel UUID: 130A7339-2C9F-3B0C-BA1E-18767B08BC6A\nBoot session UUID: 4D121B8F-1124-43FA-8247-8EAFA6A2B485\niBoot version: iBoot-11881.2.11\nsecure boot?: YES\nroots installed: 0\nPaniclog version: 14\nDebug Header address: 0xfffffff011689000\nDebug Header entry count: 3\nTXM load address: 0xfffffff021608000\nTXM UUID: 0F3F33B1-DA4D-3D23-A051-C08BA710ADA7\nDebug Header kernelcache load address: 0xfffffff031608000\nDebug Header kernelcache UUID: 860597A3-9A85-AD16-52C0-92AF40C94CC2\nSPTM load address: 0xfffffff011608000\nSPTM UUID: 8E98D674-284B-3E96-9650-287F20811BBE\nKernelCache slide: 0x000000002a604000\nKernelCache base: 0xfffffff031608000\nKernel slide: 0x000000002a60c000\nKernel text base: 0xfffffff031610000\nKernel text exec slide: 0x000000002b550000\nKernel text exec base: 0xfffffff032554000\nmach_absolute_time: 0x42d9dcccc5\nEpoch Time: sec usec\n Boot : 0x672b49bd 0x000269c3\n Sleep : 0x672b8e58 0x000002e6\n Wake : 0x672b8e5a 0x000c4d8e\n Calendar: 0x672b8ea2 0x000999af\n\nZone info:\n Zone map: 0xffffffdc084f8000 - 0xffffffe2084f8000\n . VM : 0xffffffdc084f8000 - 0xffffffdceeb5c000\n . RO : 0xffffffdcf0000000 - 0xffffffdd3e000000\n . GEN0 : 0xffffffdd3e000000 - 0xffffffde23eec000\n . GEN1 : 0xffffffde23eec000 - 0xffffffdf09dd8000\n . GEN2 : 0xffffffdf09dd8000 - 0xffffffdfefcc8000\n . GEN3 : 0xffffffdfefcc8000 - 0xffffffe0d5bb8000\n . DATA : 0xffffffe0d5bb8000 - 0xffffffe2084f8000\n Metadata: 0xffffffe2163f8000 - 0xffffffe217bf8000\n Bitmaps : 0xffffffe217bf8000 - 0xffffffe219204000\n Extra : 0 - 0\n\nCORE 0 recently retired instr at 0xfffffff0326e7b58\nCORE 1 recently retired instr at 0xfffffff0326e90dc\nCORE 2 recently retired instr at 0xfffffff0326e90dc\nCORE 3 recently retired instr at 0xfffffff0326e90dc\nCORE 4 recently retired instr at 0xfffffff0326e90dc\nCORE 5 recently retired instr at 0xfffffff0326e90dc\nTPIDRx_ELy = {1: 0xffffffdf09fc8d80 0: 0x0000000000000000 0ro: 0x0000000000000000 }\nCORE 0 is the one that panicked. Check the full backtrace for details.\nCORE 1: PC=0xfffffff032558854, LR=0xfffffff032558708, FP=0x0000000000000000\nCORE 2: PC=0x000000018ce3e25c, LR=0x000000018ce3e248, FP=0x000000016dbddb20\nCORE 3: PC=0xfffffff0325cd5d0, LR=0xfffffff0325cd5d0, FP=0xffffffe21f3b3ed0\nCORE 4: PC=0xfffffff0325cd5d0, LR=0xfffffff0325cd5d0, FP=0xffffffe21f72bed0\nCORE 5:
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