Aller au contenu principal

Repair information for the HP EliteBook 840 G3. This Hewlett-Packard laptop is designed for enterprise usage.

My laptop is running when I turn it on but the screen is totally off.

Initially it was functioning well until lately it started reaching 25% battery and goes of showing on screen the word "locking". I charge it and use it after being full, now it hanged and turned of suddenly. When i turn it on i can hear it running but the screen is not showing anything, please help me.PLEASE.

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 0
Ajouter un commentaire

1 Réponse

Réponse la plus utile

When it turned off suddenly, was it just the screen that turned off, or did the whole laptop shutoff?

If the whole laptop shutoff suddenly, it's likely that the cause is either software related or was caused by an issue with your motherboard.

Otherwise if it was just the screen that turned off, there could be a number of causes. I'd start by shining a bright flashlight at an angle on the screen and see if you can see any images on the screen. You can also try connecting your laptop to an external monitor and seeing if the laptop is able to display to the monitor. Doing those 2 things can help narrow down the problem.

This guide also has some really good troubleshooting steps to take to help narrow down the problem further.

Cette réponse est-elle utile ?

Indice 1
Ajouter un commentaire

Ajouter une réponse

Kingsman Jyake sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 0

30 derniers jours : 3

Total : 28