Hi
The steam wand does not go through the full cycle of frothing the milk. It stops a couple of seconds into the process, with the image and words 'attach steamp tip' on the display. We have checked / unscrewed / screwed this on and off multiple times, including buying a new steam tip from the nespresso website.
How can this be fixed please?
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@sharonhutc42860 We need the exact model number of your device. As far as I know the xn2107 is not equipped with a steam wand.
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The Krups Nespresso XN 2107 is a "Essenza Automatic" and does not have steam/ milk frothing feature.
Please double-check what exact machine type you have.
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