Kobo Libra Colour Stuck on "Please Recharge" Screen - Even After New
Hello iFixit Community,
I need help troubleshooting my Kobo Libra Colour e-reader. It's completely stuck on the "Please recharge" screen and won't respond, even after trying multiple fixes including a brand-new battery. The white LED charging indicator lights up, but the screen never changes.
What I've Tried So Far:
- Multiple wall chargers (5V/2A) and USB-C cables (known good ones)
- Charging undisturbed for 24-48+ hours on both old and new batteries
- Soft reset: Power button held 20-30 seconds (LED blinks)
- Manual/factory reset: Page turn button + power button held 30 seconds while charging
- Battery cycling (unplug/replug 20+ times while charger connected)
- Inspected USB-C port (clean, no visible damage)
- Verified new battery connector fully seated, correct model/compatible replacement
Current Symptoms (Same with Both Batteries):
- White LED illuminates when charging
- Screen stays frozen on "Please recharge" - no progress, no boot
- Not recognized by PC (no drive mount)
- No response to any button combinations
Theory: Suspect charging controller, display driver, motherboard, or firmware brick. Battery swap ruled out power issue since symptoms identical.
Questions:
- Anyone fixed this exact "dead screen but LED works" issue on Libra Colour?
- Could it be the battery management system (BMS) needs special reset?
- Mainboard replacement viable?
- JTAG/short-to-reboot possible, or is it bricked?
- Kobo support dead-end?
Cette question est-elle utile ?