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Contribution d'origine par : Alberto Delgado ,

Titre:

Why is my 3DS crashing when I use the outer cameras?

Texte:

The problem I'm having is a very strange one. Whenever I try using the outer cameras I get the following message:

"An error ocurred. Hold down the POWER Button to turn off the power, then turn it on and try again."

It also suggest to go to Nintendo's support website, where the only recommendation is to ship it abroad for a repair (I live in Latin America)

At first I thought it could be a software problem, but updating the device changed nothing. The device has taken a bit of a beating so I'm thinking maybe the camera connector got loose. However, I'd like to know if this has happened to anyone else before doing anything.

Thanks for helping

Appareil:

Nintendo 3DS XL

Statut:

open