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Contribution d'origine par : Eternal Genesis ,

Titre:

They refuse to repair my Note 4 under warranty

Texte:

So after having my Note 4 repaired. (Screen got replaced because the touchscreen was not working in the corners) I got a phone back with not working microphones. I can't call with MY PHONE! People can barely hear me when I scream into the device with the   hands-free function on.

Samsung refuses to repair my phone as "It was a user fault".

What do I do?

I still have 9 months of warranty on the thing yet they refuse to repair the phone they broke themselves.

Is there any way I could repair this myself? I've tried looking for dirt in the mics but they are all clean.

(Oh and I forget to mention the phone randomly reboot when low on battery)

Appareil:

Samsung Galaxy Note 4

Statut:

open