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Message d'origine par : Andrea Brammer ,

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Tried umpteen of these solutions for hours.

Eventually logged into amazon and trouble shooted Kindle e-readers - it found my device, (Kindle keyboard - if you are unsure, look on the back of your device at the bottom and find the model number - google it and it will tell you - however, when I logged into my amazon account it knew which model I had).

So held the power button for 40 seconds (who knew 10 seconds could make such a difference) - initially nothing, so went to next stage and plugged in to power - low and behold it rebooted. Took less than 5 minutes to solve the problem I had spent hours trying to sort.

Moral of the story - why google when you can trouble shoot at the manufacturers website.

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