Aller au contenu principal
Aide

Message d'origine par : Meniem ,

Titre:

Callers hear an echo during calls?

Texte:

Hi guys,

Whenever I receive a phone call from anyone, the callers are hearing a noisy echo  of their voice as they speak. I tried many things to troubleshoot this issue as below:

- Hard reset the phone.

- Put the phone into the SAFE MODE.

- Check all the call settings searching for any relevant option, like: Noise reduction.

Note that I'm using Samsung S6 Edge+, with Android Marshmallow.

But I noticed something which is very weird, when I'm on an IM call, I don't face this issue, like when I'm calling someone in Facebook Messenger, or Viber. It's happening only in normal phone calls!!!!

Regards

Appareil:

Samsung Galaxy S6 Edge Plus

Statut:

open