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Version actuelle par : oldturkey03 (détails du vote) ,

Titre:

Why can I not place calls?

Texte:

My Samsung Galaxy S7 recently stopped being able to place calls. I can still recieve calls, send and recieve messages and use data. The only this that is not working is outgoing calls. When I attempt to make a call the phone says "dialing" and the after a few seconds, it says call ended and hangs up without ever connecting the call.

If restart my phone in safe-mode and clear the cache, I can make one call successfully but then it stops working again.

I would guess that the problem would be resolved by factory resetting my device, but Iam still holding out hope that it wont come to that.

Thanks.

Appareil:

Samsung Galaxy S7

Statut:

open

Réponse acceptée:

369208

Contribution d'origine par : Nate Brown ,

Titre:

Why can I not place calls?

Texte:

My Samsung Galaxy S7 recently stopped being able to place calls. I can still recieve calls, send and recieve messages and use data. The only this that is not working is outgoing calls. When I attempt to make a call the phone says "dialing" and the after a few seconds, it says call ended and hangs up without ever connecting the call.

If restart my phone in safe-mode and clear the cache, I can make one call successfully but then it stops working again.

I would guess that the problem would be resolved by factory resetting my device, but Iam still holding out hope that it wont come to that.

Thanks.

Appareil:

Samsung Galaxy S7

Statut:

open