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Version actuelle par : L Pfaff ,

Texte:

@aag110 , ahmed , You can try a soft reset, press and hold the power button, from the options choose power off and then tap OK, wait a few seconds, now hold down the power button again to turn the phone back on(may have to try a couple times). If this is not working proceed to below(factory reset).
 
A lot of forums state to hard/ factory reset your device to fix this type of issue. In doing so you will loose all data that is not backed up.
 
Factory Reset:
 
-If the display is off hold down the power key to switch it back on.
 
-Then go to settings and then to backup and reset.
 
-Now, tap factory data reset and reset phone.
 
-Next, choose erase everything, ((you will clear all your data)).
 
-Select OK, to confirm the wholereset operation.
-Select OK, to confirm the wholereset operation.
 
See link below for more possible solutions. Good luck.
 
I hope this helped you out, if so let me know by pressing the helpful button.
 
http://www.hardreset.info/devices/sony/sony-xperia-z2-d6503/

Statut:

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Message d'origine par : L Pfaff ,

Texte:

@aag110 , ahmed , You can try a soft reset, press and hold the power button, from the options choose power off and then tap OK, wait a few seconds, now hold down the power button again to turn the phone back on(may have to try a couple times). If this is not working proceed to below(factory reset).

A lot of forums state to hard/ factory reset your device to fix this type of issue. In doing so you will loose all data that is not backed up.

Factory Reset:

-If the display is off hold down the power key to switch it back on.

-Then go to settings and then to backup and reset.

-Now, tap factory data reset and reset phone.

-Next, choose erase everything, ((you will clear all your data)).

-Select OK, to confirm the whole operation.

See link below for more possible solutions. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

http://www.hardreset.info/devices/sony/sony-xperia-z2-d6503/

Statut:

open