@brutus , Bruce, Try a soft reset as a first option. Press and hold the power button for 20+ seconds if this does not correct, a factory reset may be required.
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Trouble shooting forum 1st link below with info, about your issue. Link #2 is step by step guide telling how to reset your Kindle to factory settings. Good luck.
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Trouble shooting forum 1st link below with info, about your issue. Link #2 is step by step guide telling how to reset your Kindle to factory settings and how to save info. for reloading. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
@brutus , Bruce, Try a soft reset as a first option. Press and hold the power button for 20+ seconds if this does not correct, a factory reset may be required.
Trouble shooting forum 1st link below with info, about your issue. Link #2 is step by step guide telling how to reset your Kindle to factory settings. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
https://www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx1ERCX29AQG21Q
http://www.wikihow.com/Reset-a-Kindle