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Version actuelle par : Nick ,

Texte:

Appreciate this is an old post, but hope my experience wantswarns others.
Appreciate this is an old post, but hope my experience wantswarns others.
 
I ordered a replacement screen for the iPhone 5SE from ETrade Supply, choosing the most expensive 'OEM' option offered, complete with the appropriate tools.
 
Within the 3 month warranty period, the replacement screen became faulty appearing foggy or cloudy, and losing contrast intermittently.
 
When I attempted to claim the warranty within the warranty period, after a month of communications back and forth, ETrade Supply offered 70% of the product cost without any explanation why the full 100% cost wasn't offered. As such, I have paid $60USD to be sent a faulty screen.
 
Others have obviously received working screens, and the product cost was reasonable and shipping was very fast, but buyer beware - if you need to claim warranty, be prepared for a fight.

Statut:

open

Contribution d'origine par : Nick ,

Texte:

Appreciate this is an old post, but hope my experience wants others.

I ordered a replacement screen for the iPhone 5SE from ETrade Supply, choosing the most expensive 'OEM' option offered, complete with the appropriate tools.

Within the 3 month warranty period, the replacement screen became faulty appearing foggy or cloudy, and losing contrast intermittently.

When I attempted to claim the warranty within the warranty period, after a month of communications back and forth, ETrade Supply offered 70% of the product cost without any explanation why the full 100% cost wasn't offered. As such, I have paid $60USD to be sent a faulty screen.

Others have obviously received working screens, and the product cost was reasonable and shipping was very fast, but buyer beware - if you need to claim warranty, be prepared for a fight.

Statut:

open