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Contribution d'origine par : K. D. ,

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I just had the same problem,  samsung support says i will have to send it to a samsung service center to reflash the software.  You have to first get a ticket created,  then send them proof of purchase, then they will send you a shipping label so you can send in the phone and wait for them to fix it and return it back to you. Unless you are near a samsung walk in service center.  Good luck

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