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Contribution d'origine par : Damian

Titre:

latest version failed. "getting package info failed"

Texte:

Hope someone can help me.

I received notification on my Mate9 that an update was available.

I selected the latest update, and now my phone will not start.

It is in a continuous loop of "Download latest version and recovery" and "getting package info failed"

Please can someone help as I am working overseas and this phone is how I communicate with the outside world.

Appareil:

Huawei Mate 9

Statut:

open