Hi, You can find error messages at https://www.sony.com.au/electronics/support/articles/00008857. Errors E:62 are linked to stabilisator errors. I have had the same and this is a very well known problem for thousands of users with a lot of Sony camera's. Read http://sony-e-62-10.tk/ to learn more. A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfDVk0. I would advice taking contact with the support service of Sony and keeping us posted.