If your Xbox One Wireless Controller has a malfunctioning thumbstick and you cannot properly navigate around your Xbox One, see the [https://www.ifixit.com/Wiki/Xbox_One_Wireless_Controller_Has_Malfunctioning_Thumbstick|Xbox One Wireless Controller Has Malfunctioning Thumbsticks problem page] for possible problems and solutions.
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The controller will start to wear when it’s used a lot. In this case, you would need to replace the actual joystick component found here: https://www.amazon.com/Replacement-Controller-eJiasu-Screwdrivers-Thumbsticks/dp/B01MRZ08MS?ref_=fsclp_pl_dp_3
tutorial can be found here: https://www.youtube.com/watch?v=O-7HUWaDGw4
The controller will start to wear when it’s used a lot. In this case, you would need to replace the actual joystick component found here: https://www.amazon.com/Replacement-Controller-eJiasu-Screwdrivers-Thumbsticks/dp/B01MRZ08MS?ref_=fsclp_pl_dp_3
tutorial can be found here: https://www.youtube.com/watch?v=O-7HUWaDGw4