So, odd phenomena here. The home button is fully functional. The fingerprint scanner worked fine until recently. I highly doubt it’s a hardware issue. The Touch ID sensor can be “used” it lets you try and add a fingerprint/unlock with fingerprint, but doesn’t register when placed. Phone was updated, hard reset several times, Touch ID was turned off reset then turned on. Still no luck. Tells you to place finger nothing happens. If it had the “unable to activate Touch ID” then I would know it’s broken, but it doesn’t say that. It will let you go through the process but not register. The next logical step would be to do a full wipe. But was looking to see if anyone had any bright ideas before I do so.
So, odd phenomena here. The home button is fully functional. The fingerprint scanner worked fine until recently. I highly doubt it’s a hardware issue. The Touch ID sensor can be “used” it lets you try and add a fingerprint/unlock with fingerprint, but doesn’t register when placed. Phone was updated, hard reset several times, Touch ID was turned off reset then turned on. Still no luck. Tells you to place finger nothing happens. If it had the “unable to activate Touch ID” then I would know it’s broken, but it doesn’t say that. It will let you go through the process but not register. The next logical step would be to do a full wipe. But was looking to see if anyone had any bright ideas before I do so.
So, odd phenomena here. The home button is fully functional. The fingerprint scanner worked fine until recently. I highly doubt it’s a hardware issue. The Touch ID sensor can be “used” it lets you try and add a fingerprint/unlock with fingerprint, but doesn’t register when placed. Phone was updated, hard reset several times, Touch ID was turned off reset then turned on. Still no luck. Tells you to place finger nothing happens. If it had the “unable to activate Touch ID” then I would know it’s broken, but it doesn’t say that. It will let you go through the process but not register. The next logical step would be to do a full wipe. But was looking to see if anyone had any bright ideas before I do so.
So, odd phenomena here. The home button is fully functional. The fingerprint scanner worked fine until recently. I highly doubt it’s a hardware issue. The Touch ID sensor can be “used” it lets you try and add a fingerprint/unlock with fingerprint, but doesn’t register when placed. Phone was updated, hard reset several times, Touch ID was turned off reset then turned on. Still no luck. Tells you to place finger nothing happens. If it had the “unable to activate Touch ID” then I would know it’s broken, but it doesn’t say that. It will let you go through the process but not register. The next logical step would be to do a full wipe. But was looking to see if anyone had any bright ideas before I do so.