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Version actuelle par : Konstantin Garidis

Titre:

USB-C Port doesn't work properly. Doesn't charge correctly. Any ideas?

Texte:

Hi,

I have a strange problem with my Pixel 3 XL:

It always shows the notification that the connected device is being charged via USB. Although there is no device connected. When I plug in a charger, it does not charge. But when I open the USB settings and change the USB-connection to be managed by the pixel and plug in a charger at the same time, it works. The problem occurs also in safe mode.

The USB-C headphones that came with the Pixel do not work anymore as well.

So Google Support told me it is a hardware problem. But it doesn’t seem to be does it? Or it is a combination of hardware and software maybe?

Do you have any ideas how to fix this?

Unfortunately the warranty is lost because I have a small damage on the outside of the pixel.

Thank you for your help

Appareil:

Google Pixel 3 XL

Statut:

open

Réponse acceptée:

+601364

Modifié par : Konstantin Garidis

Titre:

USB-C Port doesn't work properly. Doesn't charge correctly. Any ideas?

Texte:

Hi,

I have a strange problem with my Pixel 3 XL:

It always shows the notification that the connected device is being charged via USB. Although there is no device connected. When I plug in a charger, it does not charge. But when I open the USB settings and change the USB-connection to be managed by the pixel and plug in a charger at the same time, it works. The problem occurs also in safe mode.

The USB-C headphones that came with the Pixel do not work anymore as well.

So Google Support told me it is a hardware problem. But it doesn’t seem to be does it? Or it is a combination of hardware and software maybe?

Do you have any ideas how to fix this?

Unfortunately the warranty is lost because I have a small damage on the outside of the pixel.

Thank you for your help

Appareil:

Google Pixel 3 XL

Statut:

open

Réponse acceptée:

-641295

Modifié par : Konstantin Garidis

Titre:

USB-C Port doesn't work properly. Doesn't charge correctly. Any ideas?

Texte:

Hi,

I have a strange problem with my Pixel 3 XL:

It always shows the notification that the connected device is being charged via USB. Although there is no device connected. When I plug in a charger, it does not charge. But when I open the USB settings and change the USB-connection to be managed by the pixel and plug in a charger at the same time, it works. The problem occurs also in safe mode.

The USB-C headphones that came with the Pixel do not work anymore as well.

So Google Support told me it is a hardware problem. But it doesn’t seem to be does it? Or it is a combination of hardware and software maybe?

Do you have any ideas how to fix this?

Unfortunately the warranty is lost because I have a small damage on the outside of the pixel.

Thank you for your help

Appareil:

Google Pixel 3 XL

Statut:

open

Réponse acceptée:

+641295

Modifié par : Konstantin Garidis

Titre:

USB-C Port doesn't work properly. Doesn't charge correctly. Any ideas?

Texte:

Hi,

I have a strange problem with my Pixel 3 XL:

It always shows the notification that the connected device is being charged via USB. Although there is no device connected. When I plug in a charger, it does not charge. But when I open the USB settings and change the USB-connection to be managed by the pixel and plug in a charger at the same time, it works. The problem occurs also in safe mode.

The USB-C headphones that came with the Pixel do not work anymore as well.

So Google Support told me it is a hardware problem. But it doesn’t seem to be does it? Or it is a combination of hardware and software maybe?

Do you have any ideas how to fix this?

Unfortunately the warranty is lost because I have a small damage on the outside of the pixel.

Thank you for your help

Appareil:

Google Pixel 3 XL

Statut:

open

Réponse acceptée:

-601364

Modifié par : Konstantin Garidis

Titre:

USB-C Port doesn't work properly. Doesn't charge correctly. Any ideas?

Texte:

Hi,

I have a strange problem with my Pixel 3 XL:

It always shows the notification that the connected device is being charged via USB. Although there is no device connected. When I plug in a charger, it does not charge. But when I open the USB settings and change the USB-connection to be managed by the pixel and plug in a charger at the same time, it works. The problem occurs also in safe mode.

The USB-C headphones that came with the Pixel do not work anymore as well.

So Google Support told me it is a hardware problem. But it doesn’t seem to be does it? Or it is a combination of hardware and software maybe?

Do you have any ideas how to fix this?

Unfortunately the warranty is lost because I have a small damage on the outside of the pixel.

Thank you for your help

Appareil:

Google Pixel 3 XL

Statut:

open

Réponse acceptée:

+601364

Contribution d'origine par : Konstantin Garidis

Titre:

USB-C Port doesn't work properly. Doesn't charge correctly. Any ideas?

Texte:

Hi,

I have a strange problem with my Pixel 3 XL:

It always shows the notification that the connected device is being charged via USB. Although there is no device connected. When I plug in a charger, it does not charge. But when I open the USB settings and change the USB-connection to be managed by the pixel and plug in a charger at the same time, it works. The problem occurs also in safe mode.

The USB-C headphones that came with the Pixel do not work anymore as well.

So Google Support told me it is a hardware problem. But it doesn’t seem to be does it? Or it is a combination of hardware and software maybe?

Do you have any ideas how to fix this?

Unfortunately the warranty is lost because I have a small damage on the outside of the pixel.

Thank you for your help

Appareil:

Google Pixel 3 XL

Statut:

open