Hi '''Raguraman!'''
This may have been a cooperate laptop that was issued to the education sector.
However! There is a way around the problem. If you press (Ctrl +d) twice and enter into developer mode. The chromebook will refresh the system back to how it was when new, taking to the (welcome) splash screen. DO_NOT_UNPLUG the mains or switch it off, otherwise this will corrupt the system, rendering the machine SERVICEABLE! You will need to press (Ctrl + Alt + Shift + r) once in the welcome screen to delete any BIOS passwords, the system will prompt you again, as it goes through a full power-wash, press the continue key, and after a few minutes the Chromebook will reset…