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Version actuelle par : oldturkey03 (détails du vote)

Titre:

nest won't connect to the heatlink

Texte:

Hi Folks, my nest wouldn’t connect to the heatlink. I’d been on to nest support and they said the system needs to be replaced. Apart from checking version numbers there was no “nest magic” suggested by the support rep,  over and above what I’d already tried.

Appareil:

Nest Learning Thermostat 2nd Generation

Statut:

open

Réponse acceptée:

+594729

Modifié par : Jim Craig

Titre:

-FIXED: Rebooting the thermostat fixed my problem!
+nest won't connect to the heatlink

Texte:

Hi Folks, my nest wouldn’t connect to the heatlink. I’d been on to nest support and they said the system needs to be replaced. Apart from checking version numbers there was no “nest magic” suggested by the support rep, over and above what I’d already tried.
-
-Searching the web I came across an article that included how to re-boot the thermostat. The nest techie didn’t suggest this. I gave it a try and it’s all working again. You can’t beat a good old “switch it off, switch it on” can you?
-
-The reboot is achieved by pushing the display in for about 20 seconds. Apologies if you know this already.
-
-Cheers
-
-Jim

Appareil:

Nest Learning Thermostat 2nd Generation

Statut:

open

Modifié par : Jim Craig

Titre:

-Fault finding between thermostat and heatlink
+FIXED: Rebooting the thermostat fixed my problem!

Texte:

-Hi Folks, my nest won’t connect to the heatlink. I’ve been on to nest support and they said the system needs to be replaced. Apart from checking version numbers there was no “nest magic” suggested by the support rep, over and above what I’d already tried.
+Hi Folks, my nest wouldn’t connect to the heatlink. I’d been on to nest support and they said the system needs to be replaced. Apart from checking version numbers there was no “nest magic” suggested by the support rep, over and above what I’d already tried.
-Is there a way to do some more detailed fault finding to determine exactly what is broken, please? So I can figure out (with your help) what parts I need.
+Searching the web I came across an article that included how to re-boot the thermostat. The nest techie didn’t suggest this. I gave it a try and it’s all working again. You can’t beat a good old “switch it off, switch it on” can you?
+
+The reboot is achieved by pushing the display in for about 20 seconds. Apologies if you know this already.
Cheers
Jim

Appareil:

Nest Learning Thermostat 2nd Generation

Statut:

open

Contribution d'origine par : Jim Craig

Titre:

Fault finding between thermostat and heatlink

Texte:

Hi Folks, my nest won’t connect to the heatlink. I’ve been on to nest support and they said the system needs to be replaced. Apart from checking version numbers there was no “nest magic” suggested by the support rep,  over and above what I’d already tried.

Is there a way to do some more detailed fault finding to determine exactly what is broken, please? So I can figure out (with your help) what parts I need.

Cheers

Jim

Appareil:

Nest Learning Thermostat 2nd Generation

Statut:

open