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Contribution d'origine par : cymbprodigy ,

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hi. i have the same problem as yours. I’m doing a back up with my XR on Itunes and there was an error. I already tried the Update option in recovery mode and it also failed. I don’t want to reset to factory settings. I will lose my travel photos =(  is there anyway I can recover my photo while in the bootloop? I still have 1month before my warranty expire, should I bring it to apple support?

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