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Version actuelle par : Claira Williams ,

Titre:

Face ID not working: Higher/Lower

Texte:

Hi! I have an iphone xs max with face id  not working. I bought it second hand with a already cracked screen.

Here is what I know:

* face id fails to detect a face during the setup process. Keeps sending the two messages: move iphone a little lower/higher
* Animoji works perfectly
* Flood illuminator also works
* Proximity sensor and autobrightness are functionally
* Attention  works
* Front camera works (without any blur)
* Back camera and portrait mode works
* Phone has liquid indicator is not red.
* Phone is up to date (iOS 13.5.1)

Appareil:

iPhone XS Max

Statut:

open

Réponse acceptée:

640252

Modifié par : Claira Williams ,

Titre:

Face ID not working: Higher/Lower

Texte:

Hi! I have an iphone xs max with face id  not working. I bought it second hand with a already cracked screen.

Here is what I know:

* face id fails to detect a face during the setup process. Keeps sending the two messages: move iphone a little lower/higher
* Animoji works perfectly
* Flood illuminator also works
* Proximity sensor and autobrightness are functionally
* Attention  works
* Front camera works (without any blur)
* Back camera and portrait mode works
* Phone has liquid indicator is not red.
* Phone is up to date (iOS 13.5.1)

Appareil:

iPhone XS Max

Statut:

open

Réponse acceptée:

640252

Contribution d'origine par : Claira Williams ,

Titre:

Face ID not working: Higher/Lower

Texte:

Hi! I have an iphone xs max with face id  not working. I bought it second hand with a already cracked screen.

Here is what I know:

* face id fails to detect a face during the setup process. Keeps sending the two messages: move iphone a little lower/higher
* Animoji works perfectly
* Flood illuminator also works
* Proximity sensor and autobrightness are functionally
* Attention  works
* Front camera works (without any blur)
* Back camera and portrait mode works
* Phone has liquid indicator is not red.
* Phone is up to date (iOS 13.5.1)

Appareil:

iPhone XS Max

Statut:

open