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Version actuelle par : Cindy ,

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How is Apple okay with this I have years worthy of memories and pictures and travels in there so many important things. My iPhone told me it was full I went to delete nothing would delete so I decided to restart it and it went into the boot loop and there’s absolutely nothing I’ve been able to do to fix it. There is no way this is it. How can I iPhone just mess up like that. Apple should get sued for this. Nothing can even bring back those precious moments. Not a million dollars. This cannot be okay.
 
=== Update (06/29/2020) ===
Hi everyone,
 
It has now been two days and I’m completely devastated and depressed and anxious about this. I suffer from anxiety and it has been so bad since this. I created a fb group for support because I realized the amount of people who have gone through this is insane and it should not be happening especially to new phones. I think we should get together and sue Apple because their response to this is not okay. If dozens of us come together then Apple can’t keep just sweeping this under the rug. This is 100% an Apple problem and error. It would be different if it was water damage etc but it’s not. And with the amount of technology we have in this world in 2020 how had Apple not already made a fix for this. A way to preserve data even if the phone crashes or a way to bypass it so no data is lost. How do we have artificial intelligence but we can’t get precious irreplaceable memories back from our phones. This means Apple products are unreliable is that what Apple wants as their reputation?[br]
It has now been two days and I’m completely devastated and depressed and anxious about this. I suffer from anxiety and it has been so bad since this. I created a fb group for support because I realized the amount of people who have gone through this is insane and it should not be happening especially to new phones. I think we should get together and sue Apple because their response to this is not okay. If dozens of us come together then Apple can’t keep just sweeping this under the rug. This is 100% an Apple problem and error. It would be different if it was water damage etc but it’s not. And with the amount of technology we have in this world in 2020 how had Apple not already made a fix for this. A way to preserve data even if the phone crashes or a way to bypass it so no data is lost. How do we have artificial intelligence but we can’t get precious irreplaceable memories back from our phones. This means Apple products are unreliable is that what Apple wants as their reputation?[br]
 
 
My phone has 250gb worth of space I still don’t believe it was full. I got ONE notification for the very first time telling me it was full and I went to delete pictures right away. I actually had 100 in my recently deleted and thought it was perfect to give me some space to delete more. But they would not delete. I did the next normal things anyone would do which was to restart the phone as I thought it was glitching and it actually restarted but it wouldn’t properly load and bam went into boot loop. My heart completely sank in that moment and I haven’t been okay since then. New iPhone XS with screen and phone protector.
 
I had my 6s for the longest time. It would tell me all the time it was low on storage and I would just go and delete photos and apps and go on living my life. Not once did it ever crash on me and go into boot loop!
 
Everytime I think about my pictures I can’t help but crying I feel sick to my stomach. Thanks to google I have some photos backed up. I got my phone November 2018 and google backed up till July of 2019 but in this last year I didn’t realize how many precious moments I had in just one year. I had 5 trips on there 1 to Isrrael after my mom best cancer and also two birthdays trips and a very special 30th birthday party. Also had tons of pictures of dogs I’ve saved from my local kill shelter. Which is what I spent my time doing this whole lady year. Completely irreplaceable. It’s my birthday this week and I was so excited but I could care less now because it feels like I lost a year of my life. [br]
 
 
Apple needs to respond to everyone’s new phones doing this. This is not okay. They cannot just throw up their hands at this problem and just tell you to restore. Loosing months or years of memories on a product you paid $1000+ should not be their answer! This is an Apple error and they must address it. How can data be retrieved from iPhones in floods and fires but not when it was an Apple error?
 
Here is the fb group. I had to create it on my boyfriends fb account for now as I am currently phone less. I will be trying to get another phone as I refuse to restore my iPhone and lose the chance of ever getting anything back. I have hope Apple will do the right thing and create a solution for this in the future. Please join and share so we can come together and make Apple listen to us.
Here is the fb group. I had to create it on my boyfriends fb account for now as I am currently phone less. I will be trying to get another phone as I refuse to restore my iPhone and lose the chance of ever getting anything back. I have hope Apple will do the right thing and create a solution for this in the future. Please join and share so we can come together and make Apple listen to us.
 
FG Group: https://www.facebook.com/groups/815859662152011/?ref=share

Statut:

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Modifié par : Cindy ,

Texte:

How is Apple okay with this I have years worthy of memories and pictures and travels in there so many important things. My iPhone told me it was full I went to delete nothing would delete so I decided to restart it and it went into the boot loop and there’s absolutely nothing I’ve been able to do to fix it. There is no way this is it. How can I iPhone just mess up like that. Apple should get sued for this. Nothing can even bring back those precious moments. Not a million dollars. This cannot be okay.
 
=== Update (06/29/2020) ===
Hi everyone,
 
It has now been two days and I’m completely devastated and depressed and anxious about this. I suffer from anxiety and it has been so bad since this. I created a fb group for support because I realized the amount of people who have gone through this is insane and it should not be happening especially to new phones. I think we should get together and sue Apple because their response to this is not okay. This is 100% an Apple problem and error. It would be different if it was water damage etc but it’s not. And with the amount of technology we have in this world in 2020 how had Apple not already made a fix for this. A way to preserve data even if the phone crashes or a way to bypass it so no data is lost. How do we have artificial intelligence but we can’t get precious irreplaceable memories back from our phones. This means Apple products are unreliable is that what Apple wants as their reputation?[br]
 
 
My phone has 250gb worth of space I still don’t believe it was full. I got ONE notification for the very first time telling me it was full and I went to delete pictures right away. I actually had 100 in my recently deleted and thought it was perfect to give me some space to delete more. But they would not delete. I did the next normal things anyone would do which was to restart the phone as I thought it was glitching and it actually restarted but it wouldn’t properly load and bam went into boot loop. My heart completely sank in that moment and I haven’t been okay since then. New iPhone XS with screen and phone protector.
 
I had my 6s for the longest time. It would tell me all the time it was low on storage and I would just go and delete photos and apps and go on living my life. Not once did it ever crash on me and go into boot loop!
 
Everytime I think about my pictures I can’t help but crying I feel sick to my stomach. Thanks to google I have some photos backed up. I got my phone November 2018 and google backed up till July of 2019 but in this last year I didn’t realize how many precious moments I had in just one year. I had 5 trips on there 1 to Isrrael after my mom best cancer and also two birthdays trips and a very special 30th birthday party. Also had tons of pictures of dogs I’ve saved from my local kill shelter. Which is what I spent my time doing this whole lady year. Completely irreplaceable. It’s my birthday this week and I was so excited but I could care less now because it feels like I lost a year of my life. [br]
 
 
Apple needs to respond to everyone’s new phones doing this. This is not okay. They cannot just throw up their hands at this problem and just tell you to restore. Loosing months or years of memories on a product you paid $1000+ should not be their answer! This is an Apple error and they must address it. How can data be retrieved from iPhones in floods and fires but not when it was an Apple error?
 
Here is the fb group. I had to create it on my boyfriends fb account for now as I am currently phone less. I will be trying to get another phone as I refuse to restore my iPhone and lose the chance of ever getting anything back. I have hope Apple will do the right thing and create a solution for this in the future.
 
FG Group: https://www.facebook.com/groups/815859662152011/?ref=share

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Contribution d'origine par : Cindy ,

Texte:

How is Apple okay with this I have years worthy of memories and pictures and travels in there so many important things. My iPhone told me it was full I went to delete nothing would delete so I decided to restart it and it went into the boot loop and there’s absolutely nothing I’ve been able to do to fix it. There is no way this is it. How can I iPhone just mess up like that. Apple should get sued for this. Nothing can even bring back those precious moments. Not a million dollars. This cannot be okay.

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