Contribution d'origine par : mike ,
Hi ifarrell, This is your friends Microsoft account password. Just do the factory reset. If you don't want the Microsoft account nonsense, when doing the new setup, just unplug the network cable for a local machione password setup. Does that help? Another point for IFIXIT you posted this as an answer in the wrong section. This for the Acer Aspire One ZG5 but you have what desktop model, Windows version, etc.