Looking at the [link|https://usermanual.wiki/Western-Digital/WesternDigitalWd10000H1U00UsersManual820173.1809102054/view|user manual] there is no reset button.
You said that it is now not powering on. First check that the AC adapter is supplying 12V DC by using a DMM (digital multimeter) to test its output at the adapter’s output cable plug.
If you don’t have a DMM then perhaps you know someone who has and they can do it or you have a compatible known working adapter i.e. 12V DC 1.5A output that you can try and check if the HDD now powers up.
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If the original adapter is faulty [https://www.amazon.com/MyVolts-Adaptor-Compatible-WD10000H1U-00-External/dp/B00GQWEOFS|replacement adapters] are available online. (supplier example only). Just search for ''wd10000h1u-00 Home edition AC adapter'' to get results.
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If the original adapter is faulty [link|https://www.amazon.com/MyVolts-Adaptor-Compatible-WD10000H1U-00-External/dp/B00GQWEOFS|replacement adapters] are available online. (supplier example only). Just search for ''wd10000h1u-00 Home edition AC adapter'' to get results that suit you.
If the problem is not with the AC adapter then here’s a [link|https://community.wd.com/t/how-to-decrypt-a-wd-mybook-drive-after-its-removed-from-the-enclosure/146588/7|link] that may help with recovering the data from the drive.
Looking at the [https://usermanual.wiki/Western-Digital/WesternDigitalWd10000H1U00UsersManual820173.1809102054/view|user manual] there is no reset button.
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Looking at the [link|https://usermanual.wiki/Western-Digital/WesternDigitalWd10000H1U00UsersManual820173.1809102054/view|user manual] there is no reset button.
You said that it is now not powering on. First check that the AC adapter is supplying 12V DC by using a DMM (digital multimeter) to test its output at the adapter’s output cable plug.
If you don’t have a DMM then perhaps you know someone who has and they can do it or you have a compatible known working adapter i.e. 12V DC 1.5A output that you can try and check if the HDD now powers up.
-
If the original adapter is faulty https://www.amazon.com/MyVolts-Adaptor-Compatible-WD10000H1U-00-External/dp/B00GQWEOFS|replacement adapters] are available online. (supplier example only). Just search for ''wd10000h1u-00 Home edition AC adapter'' to get results.
+
If the original adapter is faulty [https://www.amazon.com/MyVolts-Adaptor-Compatible-WD10000H1U-00-External/dp/B00GQWEOFS|replacement adapters] are available online. (supplier example only). Just search for ''wd10000h1u-00 Home edition AC adapter'' to get results.
-
If the problem is not with the AC adapter then here’s a [https://community.wd.com/t/how-to-decrypt-a-wd-mybook-drive-after-its-removed-from-the-enclosure/146588/7|link] that may help with recovering the data from the drive.
+
If the problem is not with the AC adapter then here’s a [link|https://community.wd.com/t/how-to-decrypt-a-wd-mybook-drive-after-its-removed-from-the-enclosure/146588/7|link] that may help with recovering the data from the drive.
Hi @mperez2011
Looking at the [https://usermanual.wiki/Western-Digital/WesternDigitalWd10000H1U00UsersManual820173.1809102054/view|user manual] there is no reset button.
You said that it is now not powering on. First check that the AC adapter is supplying 12V DC by using a DMM (digital multimeter) to test its output at the adapter’s output cable plug.
If you don’t have a DMM then perhaps you know someone who has and they can do it or you have a compatible known working adapter i.e. 12V DC 1.5A output that you can try and check if the HDD now powers up.
If the original adapter is faulty https://www.amazon.com/MyVolts-Adaptor-Compatible-WD10000H1U-00-External/dp/B00GQWEOFS|replacement adapters] are available online. (supplier example only). Just search for ''wd10000h1u-00 Home edition AC adapter'' to get results.
If the problem is not with the AC adapter then here’s a [https://community.wd.com/t/how-to-decrypt-a-wd-mybook-drive-after-its-removed-from-the-enclosure/146588/7|link] that may help with recovering the data from the drive.