Keyboard lights for a second, then goes dark. Will not respond to start switch for about 30 seconds. then the same thing happens, It eventually starts, but only after doing this a number of times (10-20) - How do I handle this?
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=== Update (06/25/2021) ===
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I have now attempted to reset my computer using the ‘fresh start’ option.
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During the process the computer restarts, except that it didn’t. - it stayed off and I’ve so far been unable to start it again even with my W10 recovery data stick.
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So far I have:
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1. Checked everything with Dell Support Assist. - nad
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2. Removed battery & coin cell and held the start button down for 1 minute ( I’ve repeated this procedure a number of times.
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3 Tried to start with only battery
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4. Tried to start with only mains
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5 . rebooted the bios
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6. Chkdsk -mad
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7. Scannow - fixed a few files but otherwise nad
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8. HD Sentinel - described my SSD as ‘perfect’
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9 Tried Fresh Start - computer now refuses to boot.
Keyboard lights for a second, then goes dark. Will not respond to start switch for about 30 seconds. then the same thing happens, It eventually starts, but only after doing this a number of times (10-20) - How do I handle this?