Well I will suggest you to check the Bluetooth driver if it is outdated then update you Bluetooth driver manually or you can use good [link|https://www.systweak.com/advanced-driver-updater|driver updater|new_window=true] tool which can make the process of updating the driver supper fast and easy and if the driver is missing then try to install that driver in your system you can install the driver form the official website or by using a good driver updater and installer tool.