If they can fix or replace an Apple Watch screen, why would a Fitbit Sense screen be that different? It’s pretty sad that there are no options for screen repair when the screen DOES crack easily and the “covers” they offer as “screen protectors” will get moisture on the inside and then you can’t see the screen anyways.
Terrible to not have service options for such a “pricey” item! Especially when the Apple Watch Series 7 or greater, (similarly priced) is FAR superior to the Fitbit Sense. I have a Sense, and chose to buy an Apple Watch instead of another $300 Sense…SO happy I’ve made the decision! The Apple Watch has FAR more features and if you have an iPhone it controls the phone & vice versa, very easy to synchronize and put on your wrist and use.
If Fitbit chooses not to offer repair options and instead actually TELLS customers to just go buy another watch, save yourself the time & money and buy an Apple Watch first…you won’t be looking for “screen repair” 6 months later…