Hello, I have had this Gen 7 Lenovo Carbon X1 Since 2020. The details are below but the summary of this text is basically me asking if this model has screen/ display issues or if I've just had bad luck and should keep fixing it or give up altogether and buy a new laptop even though other than the display this one works incredible well.[br]
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A few months in to buying this brand new laptop off the lenovo website, the screen started failing, when I would try to turn it on, the screen would be black and the computer would make a noise. I sent it in a few times, and every time it'd be fine for a few days or weeks if I was lucky and fail again but since I had already sen t it in twice, they began ignoring my requests for repais until I upped my warranty and was able to actually talk to someone who told me they had never replaced the screen and sent a technician to my house to do so. By this time 3 years had passed and I had put the computer aside and bought another since it was unusable without an external display and I travel a lot so I needed a functional laptop. When the technician changed the screen, he didn't seal the bottom well, which I pointed out to him and he said this wasn't a problem. A year later the screen began failing again, but this time it's mostly flickers and has different color stripes go through it, and goes black and blue and pink and all the colors hahah, BUT I ''can'' jimmy it around and put pressure on certain points and it goes back to being perfect until I move it or touch it a certain way, or close it, and so I've been doing that for about 6 months. My dilemma now is that I would like to change the screen because I'm going abroad again and I don't want my screen which I rely on for work to die on me again overseas, but I don't want to invest in another screen if every screen I end up getting is going to be faulty. Is this a screen defect of this model or have I just had bad luck with these past 2 and the lenovo repair technicians?
Hello, I have had this Gen 7 Lenovo Carbon X1 Since 2020. The details are below but the summary of this text is basically me asking if this model has screen/ display issues or if I've just had bad luck and should keep fixing it or give up altogether and buy a new laptop even though other than the display this one works incredible well.[br]
[br]
A few months in to buying this brand new laptop off the lenovo website, the screen started failing, when I would try to turn it on, the screen would be black and the computer would make a noise. I sent it in a few times, and every time it'd be fine for a few days or weeks if I was lucky and fail again but since I had already sen t it in twice, they began ignoring my requests for repais until I upped my warranty and was able to actually talk to someone who told me they had never replaced the screen and sent a technician to my house to do so. By this time 3 years had passed and I had put the computer aside and bought another since it was unusable without an external display and I travel a lot so I needed a functional laptop. When the technician changed the screen, he didn't seal the bottom well, which I pointed out to him and he said this wasn't a problem. A year later the screen began failing again, but this time it's mostly flickers and has different color stripes go through it, and goes black and blue and pink and all the colors hahah, BUT I ''can'' jimmy it around and put pressure on certain points and it goes back to being perfect until I move it or touch it a certain way, or close it, and so I've been doing that for about 6 months. My dilemma now is that I would like to change the screen because I'm going abroad again and I don't want my screen which I rely on for work to die on me again overseas, but I don't want to invest in another screen if every screen I end up getting is going to be faulty. Is this a screen defect of this model or have I just had bad luck with these past 2 and the lenovo repair technicians?