@emmadatja you can try the idea as described [http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html|on here] If none of those work you may have to replace the lens. Of course, you can always try and fix the lens but parts are really not available. Use these guides [[Topic:Sony Cyber-shot DSC-W690]] to work on your camera. To work on the lens and to work further in-depth, go to this page [[Topic:Sony Cyber-shot DSC-W690]] Under documents you now find the SM for your camera that will go through each one of these steps.