Someone had dropped this poor iPod many times, the screen was so broken you could actually see into the guts of the machine, amazingly it still worked.
Given the difficulty in replacing the screen under normal circumstances replacing the shattered mess was very challenging. The new screen works great but the included iPod tool took a beating on the initial separation.
Patience, lots of patience. Also an X-acto knife and goo-gone solution to remove leftover adhesive is a must.