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  1. Appuyez brièvement sur le bouton d’augmentation du volume (1)
    • Appuyez brièvement sur le bouton d’augmentation du volume (1)

    • Appuyez ensuite brièvement sur le bouton de diminution du volume (2)

    • Il faut vraiment appuyer très brièvement

  2. Pour finir, maintenez le bouton latéral enfoncé jusqu’à ce que le logo Apple apparaisse (3)
    • Pour finir, maintenez le bouton latéral enfoncé jusqu’à ce que le logo Apple apparaisse (3)

    I have done this over and over and every time I hold the side button all I get is Siri. Why?

    Haley Parlin - Réponse

    Same here… frustrated

    Beth Oancea - Réponse

    This is not working after several attempts

    Tarine O Connor - Réponse

    Worked perfect!

    Lea Kaskadden - Réponse

    I can’t even get it to reset!!!!!!!! The volume button lags my phone what a 15 minute waste of my valuable time

    We are Spoons - Réponse

    Danke, hat funktioniert!

    Sabine Schattka - Réponse

    Worked! Thank you!

    Kelley Barry - Réponse

    Every time I try this, I only get Siri when I press the side button??

    Shauna - Réponse

    Press the two up and down volume buttons slowly. Then press and hold the lock button for 15-16 seconds. If this does not work tap and slide the manual off button. Wait for phone to turn back on and try this again. I had this happen earlier last year with iOS 13

    Mitch -

    Works every time for me. Just keep forgetting which button is first.

    Maggie Hansard - Réponse

    Great! Thank you so much!!!

    anoutsia - Réponse

    Please help. I have this issue and nothing works. I’m alone during this crisis and of course I need my phone. Have iPad but not the same. HELP ME PLEASE. My family is 1500 miles away, I’m alone.

    Gay Mavros - Réponse

    Hello, please share your problem and we will try to help.

    Provide as much details as possible.

    Denis Bonasera -

    my screen has been stuck on the black screen with the apple logo, i tried this and its still just cycling through turning off and then turning to the black screen with apple logo. it wont actually turn on like its stuck in some loop???

    Rockwell The Great - Réponse

    My Photos app was frozen with a blank white screen. After following the instructions and then doing the steps the 5th or 6th time to reset my iPhone, it finally reset. And it worked. Whew!

    Michelle Rouch - Réponse

    yes it worked perfectly thank you sir from india

    venkata ramana - Réponse

    Please help it didn’t worked, I can reset it and turned it off it has a problem because I can’t enter to my apps either and they don’t work

    Romina Rohde - Réponse

    Hold the big side button and one of the volume (either up or down) at the same time to shut off. Same for restart.

    seth ahmed - Réponse

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iGH Membre de l'équipe iGH


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24 commentaires

Unfortunately this did not work for me. It’s frozen so badly that I cannot even shut it off.

Larry Lambert - Réponse

same happened to me, did not work

rhayribeiro11 - Réponse

thanks it actually worked

nani_161 - Réponse

What did you finally do to fix your phone

My xr is frozen and nothing is working

Robin Murray - Réponse

Thanks, works!

sa-hartmann - Réponse

Mine didn’t work this phone is garbage I have for 2 days and is not working

jackie e - Réponse

It worked for me. Thanks

zipizawo - Réponse

Worked for me. Thanks

Ashley Gihlstrom - Réponse

This worked :) Thank you so much

vivek sv - Réponse

Tap the up and down side buttons real fast then hold down the side button on the right until the phone turns off

joel chinloy - Réponse

thanks it worked!!

Emilia -

doesn’t work

felix - Réponse

this tip works fine and succes in my ipone. i think this trick only apply if your iphone not entirely frozen or hang. mine cant go to home but still can acces lock screen

dipta dadia - Réponse

my phone is hang during update 13.3.1 i try to reboot but cant.. pls help me


chetan bairagi - Réponse

My phone won’t respond to touch it won’t shutdown it won’t reset and it won’t forceable shutdown how do you fix that!?

Bie 53 - Réponse

Worked on 3rd try! Thank you

broniebee - Réponse

it did not work at first but i kept trying and it finally shut my phone off . it worked!

Beth Spallone - Réponse

Thanks! Worked for me

Vikas Bhat - Réponse

Thanks it did work for me.


I have tried the force restart instructions above, but after the phone shuts down and reboots it stays on the apple logo. Don’t know what to do!

jensencorbin - Réponse

Did NOT work…what next?

dave gee - Réponse

didn’t work either for me…

chanseng.sandra - Réponse

it turned off and then turned back on and is stuck on apple logo.

Natalie Zayas-Bazan - Réponse

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