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Introduction

La récupération Internet a un bon nombre d'utilisations utiles. Ce tutoriel vous montre comment utiliser la récupération Internet pour installer une copie fraîche de macOS sur un SSD vierge ou corrompu.

La récupération Internet est seulement disponible sur les ordinateurs portables vendus après 2009. Si votre ordinateur a été commercialisé en 2010 ou 2011, il vous faudra peut-être mettre à jour la dernière version de macOS pour pouvoir activer la réactivation Internet.

  1. Éteignez l'ordinateur.
    • Éteignez l'ordinateur.

    • Si vous installez MacOS sur un nouveau lecteur avec la fonction de Récupération Internet, vous pouvez sautez cette étape.

    I thought this guide is for a completely new SSD, but in this example MacOS appears to already be running. Is the target SSD connected internally via SATA or is this guide for a USB based second SSD that will also run the OS?

    In the latter case, is the intent to run internet recovery on the new SSD and then open the machine up and connect it directly, replacing the old disk?

    orun bhuiyan - Réponse

    Sorry for the confusion, Orun! The new SSD guide shares a few steps with the general “boot to internet recovery mode” guide. If you’re installing MacOS to a new drive, you can skip this step. :)

    Taylor Dixon - Réponse

    Just to clarify, I have a late 2009 MacBook 6,1 running El Capitan and will be upgrading to a new SSD. Will Internet recovery work with this computer? The article states “after 2009”. Also I want to upgrade to High Sierra at the same time is there an option to select which OS or how does it decide?

    nathan davis - Réponse

    My current hard drive won’t read. I don’t care about saving anything on the computer at all and had planned on starting fresh. Can i just install the drive then do internet recovery mode or do i still have to have a backup usb with the os preinstaled?

    J H - Réponse

  2. Une fois que l'ordinateur est complètement éteint, appuyez sur le bouton de marche, puis appuyez et maintenez immédiatement la combinaison de touches cmd + option + R.
    • Une fois que l'ordinateur est complètement éteint, appuyez sur le bouton de marche, puis appuyez et maintenez immédiatement la combinaison de touches cmd + option + R.

    Does this option still work if using a Bluetooth keyboard?

    Chad Neumann - Réponse

    Chad, this option should still work if using a bluetooth keyboard. If you’ve paired the keyboard to the computer already, then it should connect quickly enough to register the keypresses. That said, it’s definitely less reliable than using a wired keyboard! And every bluetooth keyboard is different—one might work, and another might not. Good luck!

    Taylor Dixon -

    In my case, the SSD was completely new, and the only way I got internet recovery to work was to press Cmd+Opt+Shift+R, which installs the macOS version which came with my Mac (a Late 2012 21.5’’ iMac).

    Adrià - Réponse

    If you have a PC/Windows keyboard plugged in, then use Window+Alt+R for youngest compatible Mac-OS download.

    Ian Kjos - Réponse

    Thanks for the tips! The BT keyboard didn’t work so I used a handy Windows one.

    lucas -

    MacBook 2009 A1342 DOES NOT WORK, it always shows the ‘folder’ with a ? inside and there is nothing i can do. +, i already bought a copy of Lion 10.7 on app store but cant access it either HELP PLEASE ;-)

    Simon Saint-Pierre - Réponse

    Mine shows the same thing a folder with a ?, I couldn’t copy my hard drive as it crashed and the computer wouldn’t boot up. Now I’m starting with a brand new ssd I need to know how to or what to do.

    sweetbrandigirl2004 -

    On my MBP mid-2012, the Cmd+Opt+Shift+R worked for me too with a brand new SSD. Thx Adria!

    cat. - Réponse

    Oui pour moi aussi, avec mon MBP 13" mi 2012...

    Mickael Cambray -

    I have the A1224 and i can’t get to that back screen, I’ve tried com+opt+R and also opt+com+shift+R. It just go straight to log in screen. Any ideas that might help me get there?

    Art - Réponse

    I have MacBook A1280, I have tried all the keys combination but none is working. Keyboard perfectly working on pc but can't access Mac os partition.

    Michael Deborn - Réponse

  3. Quand l'animation du globe tournant apparaît, vous pouvez relâcher les touches. Le globe  tournera pendant que la récupération Internet démarre. Si vous n'utilisez pas une connexion internet filaire, un message choisissez un réseau apparaîtra. Utilisez ce menu pour connecter votre ordinateur à un réseau Wi-Fi.
    • Quand l'animation du globe tournant apparaît, vous pouvez relâcher les touches.

    • Le globe tournera pendant que la récupération Internet démarre. Si vous n'utilisez pas une connexion internet filaire, un message choisissez un réseau apparaîtra. Utilisez ce menu pour connecter votre ordinateur à un réseau Wi-Fi.

    when i want to input wifi password the keyboard is not working

    pika - Réponse

    Mine just gets stuck at WiFi connection…

    Kelly Cairns - Réponse

    Hi.

    In this step choosing the network I can't type my password to get my connexion.

    It shows me locked.

    Thanks

    Francisco

    Francisco Hernandez - Réponse

    Hi,

    In this step after connecting to WIFI it will be there forever no progress. If I click on another network it’s getting error’ed out with a globe and exclamation mark in it and error is “apple.com/support -1005 F”.

    Please assist me with some information on how to overcome this phase.

    Raghu.

    raghuvaran45.rv - Réponse

    Hi

    did you fixed it?

    i had same problume can you help me

    thank you

    vazisda -

    -3511 F Eror , whats does it means?

    Shuhrat Safarov - Réponse

    Mine is stuck flashing a folder with a question mark on it. Now what?

    lauren borkowski - Réponse

    cant get passed folder with ? mark inside PLS HELPà

    Simon Saint-Pierre - Réponse

    Even if your keyboard is AZERTY, write your password as using a QWERTY one. Just did it now.

    You're welcome ;)

    Nicolas Vaché - Réponse

    thank you sooooo much

    Geraldine Portal -

    I can’t get passed this… entered WiFi password and it just spins forever trying to login…

    Tom Baker - Réponse

    Cela ne se connecte pas alors que le code est bon, comment faire ???

    coraline.mauna - Réponse

    Bonjour, je rentre mon mot de passe wifi, mais cela me refuse l’accès ?

    Ebrard Alexis - Réponse

    faite attention si vous êtes français ou autre et que votre clavier est en azerty, car moi j’ai finalement compris que dans le ordi c’était en qwerty voilà pourquoi il n’acceptait pas le bon mot de passe

    Marine Leclaire - Réponse

    After connecting to the network, globe keeps spinning, no progress bar appears underneath. Please advice how to proceed. Thanks

    miguelcruden - Réponse

    After inputting the WiFi password it gets stuck on the revolving globe showing 24:00 for ever. What might be the problem and how to fix this issue? please help!

    Srinivasa Rao Buddha - Réponse

  4. Une fois la connexion réseau établie, une barre de progression apparaîtra sous le globe.
    • Une fois la connexion réseau établie, une barre de progression apparaîtra sous le globe.

    Coloco la clave wi fi la reconoce pero no me carga nada, se queda conectado pero sin cargar nada

    federicorabanez - Réponse

    de que año es la maquina? Podría ser que la red no tiene conexión? Tal vez pueda probarlo con una conexión por cable.

    Taylor Dixon -

    Coloco la clave wi fi, y la reconoce pero el globo continua rotando hasta que se detiene y muestra error casi que indefinidamente. Algunas veces se congela y muestra error 2002F… no se que hacer

    Luis Hartmann - Réponse

    Hi, what if nothing happens once a connection is established? It just connects to the wifi and then goes back to previous page

    Allie Wilson - Réponse

    Hi

    I get the spinning globe and progress bar, then it goes to grey screen with apple logo and spinning loading icon then just goes to grey screen :( 2011 macbook pro.

    Plz help.

    morgan phone - Réponse

  5. Une fois la récupération Internet chargée, vous verrez s'afficher l'écran de récupération macOS.
    • Une fois la récupération Internet chargée, vous verrez s'afficher l'écran de récupération macOS.

    After I entered password and loaded up internet recovery a Question Mark appears and flashing. What do I do next?

    Dennis Fessler - Réponse

    Never mind. When I tried a second time it went to the Disk Utility. I was able to complete the process.

    Dennis Fessler - Réponse

    Quanto tempo ci mette di solito a ricaricarsi Internet Recovery ???

    Betty Bi - Réponse

    Apple und die Time Maschine die alles kaputt macht. Statt Itunes hätten sie lieber die Time Maschine raus nehmen sollen aus Catalina Betriebssystem Apple

    Planet der Giganten - Réponse

    mi Mac lleva más de una hora y está hasta la mitad de la barra

    Matías Fonseca५ప - Réponse

    A mi me carga hasta la mitad luego se reinicia,mi máquina tiene el problema que se reinicia constantemente pero me deja acceder al modo seguro

    asesino97ful - Réponse

    Can I backup data from internet recovery to an external drive before reinstalling operating system?

    Sara - Réponse

    So, if I have a time machine backup, I chose that? I am replacing my SSD and going from the stock unit to the 1G.

    acm332 - Réponse

    Bonjour

    Merci pour votre article.

    J’ai une question à laquelle je n’ai trouvé aucune réponse. Comment désactiver la mise en veille lors d’une clean install? Je dois rester constamment rester devant l’écran pour éviter une perte de connexion et un temps d’installation plus long…

    Layanah - Réponse

    I tried. It it didn’t go beyond globe and I tried for couple of hours. Pls advise

    San D - Réponse

    Saludos. Al entrar el password pasan unos minutos y se apaga. Que puedo hacer?

    Melissa - Réponse

  6. Avant d'installer macOS sur le nouveau disque, vous devez formater celui-ci pour que l'installateur le reconnaisse. Ouvrez l'Utilitaire de disque dans le menu de récupération, sélectionnez le bouton Effacer en haut de la fenêtre. Donnez un nom à votre disque et assurez-vous qu'il s'agit bien du format  OS X étendu (journalisé) ou APFS. S'il existe une option "Schéma", définissez-la sur Table de partition GUID.
    • Avant d'installer macOS sur le nouveau disque, vous devez formater celui-ci pour que l'installateur le reconnaisse.

    • Ouvrez l'Utilitaire de disque dans le menu de récupération, sélectionnez le bouton Effacer en haut de la fenêtre.

    • Donnez un nom à votre disque et assurez-vous qu'il s'agit bien du format OS X étendu (journalisé) ou APFS. S'il existe une option "Schéma", définissez-la sur Table de partition GUID.

    • Si vous ne voyez pas votre disque dans la liste du menu de l'Utilitaire de disque, sélectionnez Montrer tous les appareils.

    • Une fois que le nouveau disque est formaté, appuyez sur Commande + Q pour sortir de l'Utilitaire de disque et retourner dans le menu de récupération.

    Bought the OWC recommended drive from fixit (for 2012 Macbook air) and it was pre-formatted—so was able to move right on to restoring from time machine backup — worked great!

    David Kittlesen - Réponse

    When can I use Time Machine to restore my data. Can I use it in this step or I have to install MacOS first, then use time machine?

    ahmad albulihy - Réponse

    Ahmad, I was under the impression that you needed to install MacOS before you can restore a time machine backup. That said, now that you ask I am not sure! It could be possible to restore your data and the OS with Time Machine. If you already have a TM backup at this step, give that a try and let me know how it goes.

    Taylor Dixon -

    I’m upgrading to a SSD on my 2011 iMac, running MacOS High Sierra. Updating to Catalina is prevented by the age of the computer.

    Should I choose APFS as the format for the new SSD, rather than Mac OS Extended (Journaled)?

    It appears to be compatible with High Sierra, and some quick research indicates that APFS is meant to be optimised for flash based storage like an SSD.

    Andy Waller - Réponse

    I think I’ve answered my own question. After futher reading of this article. I’m going to stick with MacOS Extended (Journalled) to ensure that I maintain compatibility with my existing Time Machine backups to the new drive. Its also mentioned that during installation of High Sierra, it will decide which disk format is more appropriate automatically.

    It would certainly be interesting to see how much faster APFS is for SSDs.

    Andy Waller -

    I bought the recommended OWC SSD, but mine isn’t recognized by my 2015 (early) MacBook Air 13”. I installed the new drive into an OWC Envoy Pro, with the intent of cloning the original drive onto the new drive, then installing the new drive into the computer, and sticking the original drive into the Envoy Pro. Is this what I’m doing wrong, should I just install the new drive into the computer, and move the original drive into the Envoy Pro?

    Robb M - Réponse

    UPDATE: In response to my question - yes, I was doing it wrong. I just installed the new drive into my MacBook Air, and used Internet recovery to format the new SSD. It worked great.

    I differed, though, from the instructions here. The article recommends to use internet recovery to install the OS, and then use super duper to replicate the original (cloned) drive onto the new drive. Except when I went to install the OS using Internet Recovery, it was going to install Catalina, which I don’t want to do. (Catalina doesn’t support Aperture, which is my favorite Apple application). So instead of using internet recover for that, I used Utilities to restore the original drive onto the new drive. It worked perfectly.

    Robb M -

    I got a problem, says Operation failed. The volume couldn’t be unmounted because it is in use by the process 637(hextcache)

    Couldn’t unmount disk.:(-69888)

    Karnasc - Réponse

    I can’t see the new drive, and I don’t have the View section of the menu bar… I am stuck here now

    Alfonzo Altamar Pereira - Réponse

  7. De retour dans le menu de récupération, cliquez sur Installer macOS.
    • De retour dans le menu de récupération, cliquez sur Installer macOS.

    Can I choose which OS version to install at this point? I will want to install Mojave, but since there’s a newer OS (Catalina) out now will that version be installed without giving me a chance to choose?

    Lee Wolf - Réponse

    Lee, unfortunately I do not think this interface will let you install older versions of macOS—it just automatically grabs the newest version. If you want to install Mojave, you’ll have to make a USB installer!

    Taylor Dixon -

    When trying to install os x, itsays this disk is locked. Is there away to unlock it?

    Anthony Ford - Réponse

    I cannot reinstall Monterey. It says the selected volume is not large enough to install on. A minimum of 27.44 is required. How can I solve this? Thank you.

    JEO - Réponse

  8. Suivez les indications pour installer macOS en sélectionnant le disque nouvellement formaté comme cible de l'installation. Suivez les indications pour installer macOS en sélectionnant le disque nouvellement formaté comme cible de l'installation.
    • Suivez les indications pour installer macOS en sélectionnant le disque nouvellement formaté comme cible de l'installation.

    i am getting a pop up.. ‘‘the request to the recovery service is timed out’’ can you please suggest the possible solution here?

    Akshay Bhadoriya - Réponse

    are you using wifi or ethernet? if wifi, perhaps it’s not connecting

    Ralph R Aguilar -

    Hi, I have a 2009 iMac that I have just upgraded the HDD to SSD. I have deleted all the info I had on my old HDD, so I cannot clone or anything. I have followed the steps above but on my last step it asks me for the apple ID and password. Once I insert them it directly says the pass is wrong. But because of the 2FA it passes the check to my iPad before approving the login. I don’t have any other Mac Device around, only Windows devices. With the TransMac and an *.dmg image of the 10.8 Mac X version I have made a bootable stick drive. It sees the removable drive, It seems to boot from it but it doesn’t work. Please help me!

    Danut Gabriel - Réponse

    Ici, Mavericks pour moi...

    Mickael Cambray - Réponse

Conclusion

Il se peut que votre ordinateur redémarre plusieurs fois lors de l'installation. Une fois l'installation achevée, vous pouvez consulter le tutoriel de migration pour transférer des données depuis votre ancien disque sur le nouveau.

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Taylor Dixon

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26 commentaires

Perfect, it is soooooo easy

Cheers

Michael

Michael Clark - Réponse

Super easy

just be super careful with the pentalobe screws, easy to cam out and strip the heads

be sure driver is engaged and apply more down force then you would think before turning

igolten - Réponse

Hi there, will this work when upgrading an Early 2011 Macbook Pro with a new SSD and RAM? I don’t want to keep or clone any data that I currently have on the computer. I just want to do a clean install of MacOS without transferring over any old files. Thank you!

Fiona B. - Réponse

Fiona, the Early 2011 MacBook Pros didn’t ship with internet recovery, but as long as it had a recent-ish version of MacOS before the SSD upgrade the firmware should have updated, which enables internet recovery! This is a great method for installing a fresh copy of MacOS to a new SSD.

Taylor Dixon -

Hello. Thank you for the article Taylor. I use a MBP 9,2 and wish to replace my ageing 500GB HDD with 500GB SSD and undergo a clean install of macOS. I’ll follow this article and install by the Internet Recovery method. I have a Time Machine backup, from which I want to restore only certain files and folders pertaining to my studies and work. I also want to restore only Keychain. Can you advise me regarding these or direct me by providing helpful links? Thank you.

Rohit Sorkhel - Réponse

My situation:

(a) Running Mojave on early 2015 MBP, original SSD

(b) Want to upgrade SSD to 1TB

I was planning to:

(1) replacing the SSD,

(2) install Catalina on new SSD from internet using this guide, and

(c) then restore my other apps and user data from my Time Machine backup.

Would that work or should I anticipate some hiccups, especially with step (c). Also my Time Machine backups can they still be written to the same network location as my current location?

Sriram Karra - Réponse

Last time I upgraded a Mac HD with SSD I lost the ability to continue to upgrade the OS, so that Mac is stuck in the past. I resorted to an older Mac that has latest OS but now hard drive is failing there. If I do this upgrade, will I again lose the ability to upgrade to latest OS (and maybe even end up going backwards from the current one (10.15.7) ?

Benjamin Huygir - Réponse

I could not reinstall OS vis internet recovery - MacBook Pro 13” mid 2010. I tried all three ways in internet recovery but had no prevail. Any suggestion will be appreciated

Prince Ren - Réponse

Super, merci beaucoup.

d.balkwill - Réponse

I put in new hard drive, pressed the power button and held down the option- command- R buttons and a file with a question Mark has popped up. Now what?

lauren borkowski - Réponse

Is it work on Hackintosh catalina?

midhilaj m - Réponse

Hey, does this works nowadays in 2021 with a Vintage Mid 2010 iMac 27”. I heard that given the model becomes vintage by Apple, there is no more support, and that includes the Internet Recovery mode. Is that truth? Are there any other way to install a fresh copy of the last supported OS version for this mac (High Sierra) ? I don’t know but maybe a bootable pen drive?

Juan Pablo González - Réponse

I keep getting “can’t download the additional components needed to install Mac Os X.” Please advise

Mayra Terrones - Réponse

Great instructions! I followed them but my issue is that my external backup is for High Sierra but my Mac base offers Lion as my option. After selecting a restore point on the external SSD and transferring the data all I have is Google chrome that isn’t working and none of the apps appear on my screen. Did I miss a step?

Larry Womac - Réponse

I been trying to install it, but it keep returning to the installation process, it seems like a infinite loop at the installation.

What should I do to finish the installation please.

My macPro Late 2013 retina A1502, I was using high sierra before, my ssd has broken in 2017, since then I was using the external HD.

Vagner Pereira - Réponse

Tried to install in my 2010 MBP

it won’t let me format the disk so it can be read. help !? Please

jose caro - Réponse

I used this guide to successfully install MacOS on a new SSD, as a first step in replacing my Mini’s HD, by putting the new SSD in the enclosure and connecting it with the USB cord to the Mini. Up to that point, I agree with the other commenters that the guide is very helpful.

What this guide fails to mention, though, is that once the OS is installed on the new new SSD, the computer will reboot, then start the routine to initialize a new computer, presumably because it’s rebooting using the new drive’s OS, which triggers that process. To get around this, I had to shut down the computer, unplug the SSD’s USB cord, then restart the Mini from its original HD.

Mentioning this would be a helpful addition to the guide, so people don’t panic when they see the menu for setting up a new Mac.

Scott Exo - Réponse

taylor my dude you’re the best.

nursema karabay - Réponse

I have a MacPro flashed from 4.1 to 5.1 It had disc recovery partitions but has somehow lost them. How do I put them back?

rdmahon - Réponse

I’ve got a late 2014 iMac 27” that has failed so spectacularly that it appears the moment it tries in any way to access the internal storage it crashes and immediately reboots. The fusion drive seems to have gotten progressively worse, as I was originally able to restore to and boot from an external driveThis means that I can no longer use the regular or internet recovery modes, and it won’t boot to an external drive either. Thunderbolt target disk mode works, except it crashes my other Mac as soon as I try to access the internal drive! I assume replacing both parts of the fusion drive will fix the problem, but I’d like confirmation that there’s no other likely explanation. I wish I knew whether it was the SSD or the HD that has failed, but I’m not about to open the iMac twice to find out - it makes more sense to convert it 100% to SSD.

timpetus - Réponse

this is useless literally the ssd is in and the erase button is grayed out tried all of the solutions but still doesnt work and left with a macbook that just has a question mark folder flashing unable to use

Alex Ceniccola - Réponse

THIS MIGHT HELP SOME PEOPLE!! This is for everyone how has the problem that after installing the new ssd card and then when they are in internet recovery mode that you can’t get a internet connection and it goes back to the same page and wants you to choose a network again.

I bought the OWC Aura Pro X2 which is 960 gigabyte (1 terabyte) and had this problem, what I did was to buy a adapter so that I could use a ethernet cable as internet connection instead.

I bought Apples Thunderbolt-to-Gigabit Ethernet-adapter which solved the problem and got me through to the internet recovery menu with time machine backup, disk utility exc.

Now everything is working great. :)

anton_fest - Réponse

used remote recovery to restore time machine backup on to a new external ssd drive. Seemed to work ok BUT I can NOT load off new ssd. Restart always automatically returns to old Macintosh HD in the iMac. Tried to use preferences to change startup drive BUT new ssd just shows up in light grey and I cannot force system to use it as startup drive. Any ideas?

Ken - Réponse

thank you very much for this gudie. i would not have done it without. runs very smooth with ssd.

generally very happy with ifixit guides, e.g.battery change on iphones.

thank you!

H. M - Réponse

Please help! I have an early 2009 iMac and upgraded to an SSD. But I’m pretty sure these models don’t have I fermer recovery? What do?

Nicholas Landsman - Réponse

I'm following the instructions but after installing MACOS, I get a message telling me to to to apple support. Any ideas?

James Botterill - Réponse

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