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Dell XPS 13 9350 Motherboard Replacement

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Introduction

This guide explains how to replace the motherboard in the Dell XPS 13 9350. The motherboard connects all the hardware components in the device and is a critical component. If your Dell XPS 15 is experiencing power issues a motherboard replacement might be necessary. To make sure this is the right fix, check the troubleshooting section for specific symptoms such as failure to boot, overheating and power issues.

Ce dont vous avez besoin

  1. Dell XPS 13 9350 Motherboard Replacement, Back Cover: étape 1, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement, Back Cover: étape 1, image 2 de 2

    • Remove the eight 4 mm T5 Torx screws from the bottom cover.

    Modifier

    Missing a step about removing the tiny Phillips head screw under the XPS flip up cover in the middle. Also, there are hooks all the way around the cover so it doesn’t simply lift off.

    curtis_p_brown - Réponse

    What about step 3???

    Peter Hecht -

    Please dont hurry , take your Time to follow this procedure. It takes 20 min (not 5) and step 4 requires half of this Time. Good luck.

    Peter Hecht - Réponse

    +1 Peter Hecht is right - getting the little clips the back is snapped on with is time consuming and a bit fiddly for people not used to “spudging” off covers. Starting from the back is the key those come loose much easier and help with the rest

    Doug Steinschneider - Réponse

    Great guide. It took me 20 minutes and there were no surprises. Battery installed. :)

    dhenniga - Réponse

  2. Dell XPS 13 9350 Motherboard Replacement: étape 2, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 2, image 2 de 2

    • Use a plastic opening tool to pry open the 'XPS' flap in the middle.

    Modifier

    No flap or screw on the XPS 9370, just a press-fit latch at the centre of the cover. This can be gently prised off.

    Alan Thomas - Réponse

  3. Dell XPS 13 9350 Motherboard Replacement: étape 3, image 1 de 1

    • Remove the single Phillips screw hidden beneath the flap.

    Modifier

    XPS 13 9370 doesn't have it.

    Kes Bond - Réponse

  4. Dell XPS 13 9350 Motherboard Replacement: étape 4, image 1 de 1

    • Use opening picks or a plastic pry tool to pry open the case clips, beginning from the back edge.

    Modifier

    It’s not that easy to lift actually, cause there are latches. Had t release them gently all around beforehand.

    Davit Barbakadze - Réponse

    Also there’s one additional screw under that plate on the bottom!

    Davit Barbakadze - Réponse

    Maybe the later models are different, since it should be from the front: https://www.youtube.com/watch?v=xFIE2SKs...

    shigmas - Réponse

    Very difficult step, Proceed very carefull

    Peter Hecht - Réponse

    If you are replacing the battery of a 9360 or latter (2016 onward) make sure to do the FRONT first. There are latches on the back that you may break if you try to force it open that way. After prying up the front and the sides, just lift up the front like you would open a hinged box. You shouldn’t feel that much resistance as the back hinges off towards you after you’ve lifted it around 30-40 degrees.

    Giacomo P - Réponse

    Very easy with XPS 13 9370 - just used my nails (rather short!)

    Kes Bond - Réponse

  5. Dell XPS 13 9350 Motherboard Replacement: étape 5, image 1 de 1

    • Remove the bottom cover.

    Modifier

    good evening, is there a site that sells the back part because it's broken

    marios cocka - Réponse

    good evening, is there a site that sells the

    back part because it's broken

    marios cocka - Réponse

  6. Dell XPS 13 9350 Motherboard Replacement, Battery Disconnection: étape 6, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement, Battery Disconnection: étape 6, image 2 de 2

    • Pull the battery cable connector towards the battery to disconnect it from its socket.

    • If the connector is stubborn, push a little at one side, then the other, to "walk" it out of its socket.

    • If you have trouble walking the connector out of the socket, use the point of a spudger to gently push on the connector indent to slide the connector out.

    • Do not pull up.

    • Open the display and press the power button for five seconds to drain any remaining charge from the system.

    Modifier

    DO NOT OPEN THE DISPLAY!!! When I did, on my Dell XPS 13 9360, I cracked something in the top right corner where the power button is, and the plastic part of the button came out. I can still press it, but there is now a gap there and dust can get it.

    Asher Grossman - Réponse

    I opened they display, very carefull. No problem. Open just enough to press they button.

    Peter Hecht - Réponse

    Take care on later models. This is not a breakdown for the 9360, I learned that the hard way.

    Giacomo P - Réponse

    Agree with Asher Grossman, open at your peril!

    James White - Réponse

    First put the bottom cover back, with 4 screws, one at each corner. Then you can safely open the display and press the button. Then close the display and take the bottom cover off again.

    Patrick Bower - Réponse

    I did not do the open display and drain the battery because I did not understand this part and I know my battery was essentially dead, hence why I ordered one. Did everything else and voila! Works perfectly!

    Terri DiChito - Réponse

    Opening the display worked fine for me, but when I closed it again, something definitely didn’t quite go right – I think it was trying to push against the missing back cover. I managed to carefully close the display by pushing against the metal corner thingy that was meant to push against the cover, and so far the laptop still seems to work, but I concur with Asher and James, be careful at least. Patrick’s suggestion sounds great if I’d seen it in time :)

    Lucas Werkmeister - Réponse

    Ich konnte den Stecker schliesslich mit Hilfe einer Plektren sehr gut entfernen. Das Display habe ich nicht geöffnet.

    Ursulina Kölbener - Réponse

    Much better to ensure the old battery is fully depleted (unplug from mains & switch on & let it expire) before you begin replacement.

    This allows you to leave the unit face down whilst you work on replacing the battery.

    duncan cresswell - Réponse

    NO PROBLEMS with lifting the main body while the laptop is upside down, to reach the power button (XPS 13 9370). Also no problems with closing.

    Kes Bond - Réponse

    I confirm Duncan Cresswell's method. Let your old battery discharge completely until your laptop turns off by itself. This does require some patience. It took longer than expected to use up the last procent of the battery but it worked.

    NeoK - Réponse

  7. Dell XPS 13 9350 Motherboard Replacement, Fan: étape 7, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement, Fan: étape 7, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement, Fan: étape 7, image 3 de 3
    Outil utilisé dans cette étape :
    Tweezers
    $4.99
    J'achète

    • Use tweezers to remove the little white connector by pulling it out and away from its socket.

    Modifier

    does the battery remove itself then?

    Alex Cook - Réponse

  8. Dell XPS 13 9350 Motherboard Replacement: étape 8, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 8, image 2 de 2

    • Remove the black standard flat connector by lifting the tab up with your hand.

    Modifier

    My XPS 13 had a little silver plate with two Philips head screws over the connector that had to be removed to get to the connector

    David Fradkin - Réponse

    Reassuring comment David, thank you. So did mine.

    Sue Evans - Réponse

    Mine also had the silver plate w philips head screws.

    Phil - Réponse

  10. Dell XPS 13 9350 Motherboard Replacement: étape 9, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 9, image 2 de 2

    • Remove the 4 mm Phillips #0 screw that connects the fan to the motherboard.

    • Remove the 4 mm Phillips #0 screw that connects the fan to the base of the computer.

    Modifier

  11. Dell XPS 13 9350 Motherboard Replacement: étape 10, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 10, image 2 de 2

    • Use your right hand to lift up the larger section of the motherboard, closest to the fan.

    • Use your left hand to pull the fan at a 30-degree angle out from underneath the motherboard.

    Modifier

    I found it easier to gently lift up the very corner of the motherboard with a spudger. It's worth the effort to avoid having to take out the whole motherboard.

    Sue Evans - Réponse

    Great suggestion, Sue, this helped me as well. I was able to get a spudger in under there and twist it just enough to make room for the removal.

    Phil - Réponse

  12. Dell XPS 13 9350 Motherboard Replacement, Battery: étape 11, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement, Battery: étape 11, image 2 de 2

    • Remove the four 3 mm Phillips #0 screws located on each corner of the battery.

    Modifier

    There are two additional screws holding sound speakers.

    Davit Barbakadze - Réponse

    And there is a another small screw holding the battery right above the “M1 6x4” print.

    curtis_p_brown - Réponse

    You also do not need to remove any speaker screws or the speaker, you just have to remove the tape holding the speaker wire to the battery.

    curtis_p_brown - Réponse

  13. Dell XPS 13 9350 Motherboard Replacement: étape 12, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 12, image 2 de 2

    • Pull the battery cable connector towards the battery to disconnect it from its socket.

    • Do not pull up.

    Modifier

    This is a redundant step (disconnect the battery in step 6).

    William Cummings - Réponse

  14. Dell XPS 13 9350 Motherboard Replacement: étape 13, image 1 de 1

    • Peel up any tape securing the speaker cables to the battery.

    • You do not need to remove the speakers, only the tape, allowing the battery to be removed out under the speaker cables.

    Modifier

  15. Dell XPS 13 9350 Motherboard Replacement: étape 14, image 1 de 1

    • Remove the battery.

    Modifier

  16. Dell XPS 13 9350 Motherboard Replacement, Motherboard: étape 15, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement, Motherboard: étape 15, image 2 de 2

    • Remove the eight 4 mm Phillips #0 screws from the motherboard.

    Modifier

    There's one more screw in the upper right part of the motherboard just under the barrel jack connector It's hidden under its cable.

    Cryen - Réponse

  17. Dell XPS 13 9350 Motherboard Replacement: étape 16, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 16, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 16, image 3 de 3
    Outil utilisé dans cette étape :
    Tweezers
    $4.99
    J'achète

    • Locate the red and black cable connector at the bottom right of the motherboard.

    • Use tweezers to slowly detach the cable connector from its socket by pulling it to the right and up.

    Modifier

  18. Dell XPS 13 9350 Motherboard Replacement: étape 17, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 17, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 17, image 3 de 3

    • Use tweezers to flip open the Zero Insertion Force (ZIF) connector.

    • Use tweezers to detach the ribbon cable from the ZIF by pulling it towards yourself.

    Modifier

  19. Dell XPS 13 9350 Motherboard Replacement: étape 18, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 18, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 18, image 3 de 3

    • Use tweezers to flip open the white ZIF connector.

    • Use tweezers to detach the ribbon connector from the ZIF by pulling it towards yourself.

    Modifier

  20. Dell XPS 13 9350 Motherboard Replacement: étape 19, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 19, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 19, image 3 de 3

    • Use tweezers to flip open the ZIF connector.

    • Use tweezers to detach the orange ribbon connector from the ZIF by pulling it towards yourself.

    Modifier

  21. Dell XPS 13 9350 Motherboard Replacement: étape 20, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 20, image 2 de 2

    • Use tweezers to detach the black cable connector out of its socket by pulling it to the right.

    Modifier

    what happens if we rip out the cables from connectors?

    Eleftherios Xenidis - Réponse

  22. Dell XPS 13 9350 Motherboard Replacement: étape 21, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 21, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 21, image 3 de 3

    • Use tweezers to gently detach the black and white cable connector out of its socket by pulling it to the right.

    Modifier

  23. Dell XPS 13 9350 Motherboard Replacement: étape 22, image 1 de 2 Dell XPS 13 9350 Motherboard Replacement: étape 22, image 2 de 2

    • Locate the connector at the top right of the motherboard.

    • Use tweezers to detach the cable connector from its socket by pulling it to the right.

    Modifier

  24. Dell XPS 13 9350 Motherboard Replacement: étape 23, image 1 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 23, image 2 de 3 Dell XPS 13 9350 Motherboard Replacement: étape 23, image 3 de 3

    • Locate the last black cable connector.

    • Use tweezers to detach the black cable connector from its socket by pulling it to the right.

    Modifier

  25. Dell XPS 13 9350 Motherboard Replacement: étape 24, image 1 de 1

    • Use your hands to lift up the motherboard.

    Modifier
Conclusion

To reassemble your device, follow these instructions in reverse order.

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Auteur

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Evan Shui

Membre depuis le 04/26/17

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Cal Poly, Team S21-G6, Livingston Spring 2017 Membre de l'équipe Cal Poly, Team S21-G6, Livingston Spring 2017

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4Commentaires sur le guide

where is camera cable

phong thanh - Réponse

Wow man that is awesome job. Where can you get a newer motheboard for the same laptop?

R E - Réponse

Démontage pour changer la prise jack qui ne fonctionne plus et en plus provoque un bug empêchant les hauts parleurs de fonctionner. Au lieu du son normal j ai un crachotement . Je vais confier la micro soudure à un spécialiste

philippe lagarde - Réponse

Je pense qu il vaut mieux ne pas forcer sur la carte mère pour sortir le ventilateur et attendre après l étape du démontage des vis de la cm pour le sortir

philippe lagarde - Réponse

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