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Introduction

Follow this guide to replace the front panel on a Sony Dualshock 4 CHU-ZCT2U PlayStation controller.

  1. Use a Phillips screwdriver to remove the four 6.4 mm-long screws from the rear panel. Use a Phillips screwdriver to remove the four 6.4 mm-long screws from the rear panel.
    • Use a Phillips screwdriver to remove the four 6.4 mm-long screws from the rear panel.

  2. Insert an opening tool into the crease where the front and rear panel meet, starting from the outside edge of either handle. Gently pry the rear panel off of the front panel until they become partially separated.
    • Insert an opening tool into the crease where the front and rear panel meet, starting from the outside edge of either handle.

    • Gently pry the rear panel off of the front panel until they become partially separated.

  3. Use the opening tool to separate the panels by releasing the plastic clips around the perimeter of the controller. Use the opening tool to separate the panels by releasing the plastic clips around the perimeter of the controller. Use the opening tool to separate the panels by releasing the plastic clips around the perimeter of the controller.
    • Use the opening tool to separate the panels by releasing the plastic clips around the perimeter of the controller.

  4. Lift the rear panel directly away from the controller. Do not completely remove the rear panel. It is still attached to the controller by a ribbon cable.
    • Lift the rear panel directly away from the controller.

    • Do not completely remove the rear panel. It is still attached to the controller by a ribbon cable.

  5. Use your fingers to gently pull the ribbon cable straight out of its connector on the motherboard. Since this cable's pull tab is too small to grab with fingers or tweezers, grab the cable itself. Otherwise utilize pull tabs whenever possible.
    • Use your fingers to gently pull the ribbon cable straight out of its connector on the motherboard.

    • Since this cable's pull tab is too small to grab with fingers or tweezers, grab the cable itself. Otherwise utilize pull tabs whenever possible.

    • During reassembly, grab the ribbon cable by the blue tab and gently press the cable straight into the connector. Push the blue tab rather than the ribbon cable itself.

  6. Use a pair of tweezers to pull the battery's power connector straight up from the motherboard. Use a pair of tweezers to pull the battery's power connector straight up from the motherboard.
    • Use a pair of tweezers to pull the battery's power connector straight up from the motherboard.

  7. Remove the battery. Remove the battery.
    • Remove the battery.

  8. Use a Phillips screwdriver to remove the 6.4 mm-long screw securing the battery bracket. Use a Phillips screwdriver to remove the 6.4 mm-long screw securing the battery bracket.
    • Use a Phillips screwdriver to remove the 6.4 mm-long screw securing the battery bracket.

  9. Remove the battery bracket. Remove the battery bracket.
    • Remove the battery bracket.

  10. Use a pair of tweezers to disconnect the touch panel ribbon cable. Pull the ribbon cable directly away from its connector on the motherboard by the blue pull tab, not by the cable itself.
    • Use a pair of tweezers to disconnect the touch panel ribbon cable.

    • Pull the ribbon cable directly away from its connector on the motherboard by the blue pull tab, not by the cable itself.

  11. Separate the motherboard and midframe assembly from the front panel. Separate the motherboard and midframe assembly from the front panel.
    • Separate the motherboard and midframe assembly from the front panel.

  12. Push the bottom of the touchpad in from the front side of the controller to separate it from the front case. Remove the touchpad from the bezel holding it to the front case. Remove the touchpad from the bezel holding it to the front case.
    • Push the bottom of the touchpad in from the front side of the controller to separate it from the front case.

    • Remove the touchpad from the bezel holding it to the front case.

  13. Use your fingers or a pair of tweezers to remove the three silicone conductive rubber pads from the controller buttons. Use your fingers or a pair of tweezers to remove the three silicone conductive rubber pads from the controller buttons. Use your fingers or a pair of tweezers to remove the three silicone conductive rubber pads from the controller buttons.
    • Use your fingers or a pair of tweezers to remove the three silicone conductive rubber pads from the controller buttons.

  14. Slowly turn over the front panel to let the buttons fall out. Only the front panel remains.
    • Slowly turn over the front panel to let the buttons fall out.

    • Only the front panel remains.

    • The round buttons have unique notches designed to prevent them from being installed incorrectly.

  15. During reassembly, use your fingers or a pair of tweezers to drop the buttons into their respective holes on the front panel. Align the button notches to ensure each one is fully inserted and in the correct location.
    • During reassembly, use your fingers or a pair of tweezers to drop the buttons into their respective holes on the front panel.

    • Align the button notches to ensure each one is fully inserted and in the correct location.

Conclusion

To reassemble your device, follow the above steps in reverse order.

Repair didn’t go as planned? Check out our Answers community for troubleshooting help.

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