It is suggested to attempt this guide with 2 or more people.

Required Tools

  • T-9 Screwdriver
  • Needle-Nose Pliers


Aucune pièce nécessaire.

  1. First, begin by removing the printer's hood.
    • First, begin by removing the printer's hood.

      • Open the printer's mouth by simply pulling down on it; there are 2 mouth pieces that need to be pulled down.

    • Adjust the flap covering the scanner upward, as shown.

  2. Remove the flap for the scanner. The flap is attached with two  clips that can be dislodged by pulling lightly away from the printer.
    • Remove the flap for the scanner. The flap is attached with two clips that can be dislodged by pulling lightly away from the printer.

    • Locate the three screws on top of the printer.

    • The orange circle shows a fourth screw located behind the power panel. Directions to remove this screw are in a later step.

    • Remove the three screws from the top of the printer with a T-9 screwdriver as shown.

    • To access and remove the fourth and final screw attaching the hood, the panel for the power button must be removed as follows:

    • Reach into the mouth of the printer and press on the small clip behind the power button. This allows the panel of the power button to be removed.

    • A picture of the power button panel removed is provided to show the location of the clip that needs to be pressed.

    • After pressing the clip, pull out the power button panel by pulling from right to left.

    • Remove the exposed screw that was covered by the power button panel.

    • Do not try and torque the screw from an angle. This will ruin the screw's head, and make it even more difficult to remove the screw. Only remove it as already described.

    • This screw is placed awkwardly. We found holding a T9 bit in a pair of needle nose pliers gave us enough leverage to pull it up.

    • This step is easier with two people. Carefully have one person lift the hood of the printer 2-3 inches above where it was resting.

    • Remove the ribbon cables and wires attaching the motherboard (the only green PCB board) to the hood by gently pulling upward on them.

    • When all three cables are removed, lift the hood away from the printer and set it aside.

    • After being separated from the printer, the hood is ready to be disassembled.

    • Remove the only screw on the printer hood's underside, as shown. Use a T-9 screwdriver.

    • With the screw removed, separate the two pieces of the hood by lifting it vertically.

    • Only lift the the top piece enough so that there is no tension applied to the ribbon cables shown.

    • Carefully pull down the white ribbon cable through the top piece of the hood.

    • Carefully separate the two hood pieces connected by the black ribbon.

    • Set the piece of the hood down such that no stress is applied to the scanner as it is attached by ribbon cable.

    • The printer hood should now be in 2 pieces.

    • The scanner glass is held down by one T-9 screw. Use a screw driver to remove the screw.

    • Once the screw has been taken out, lift the glass covering from the bottom left corner as shown.

    • The other corner of the glass can now be lifted up as well. Use the two corners to lift up the whole scanner glass.


To reassemble your device, follow these instructions in reverse order.

4 autre(s) ont terminé cette réparation.

Tim Wise

Membre depuis le 01/04/2011

170 Réputation

7 tutoriels rédigés


Cal Poly, Team 10-38, Forte Spring 2011 Membre de l'équipe Cal Poly, Team 10-38, Forte Spring 2011


5 membres

10 tutoriels rédigés

Very helpful guide, the scanner glass was dirty from inside, so the guide was able to give me clear instructions how to proceed with the openning. Thanks!

Alexandre Silva - Réponse

Very helpful in most ways. I needed to clean the inside of the glass because the ribbon cable was leaving a discoloration when traveling and showed up on my scanned documents. I actually did this solo and was fine until reassemble faze when the actual scanner bar would not stay in place to reassemble the two parts. I finally got it back together after much profanity and no small amount of patients. The next dilemma was the reassembly of top to bottom which was easily fixed with a small piece of duct tape holding The right side in place while reconnecting the two ribbon cables and the power connector. All is back together and working fine. My thanx to my God and to you for a successful fix.

keith mcguire - Réponse

I found that it was actually a T10 bit on mine as well and found when removing the 3 screws shown in red a 2” bit works best but with the one marked in orange under the power button a 1” if placed in the screw first then pulled forward slightly I was able to use a 1/4” drive screwdriver on a slight angle which made it much faster to remove that one screw. That being said, still a very helpful fix to a problem that was really frustrating me as I kept cleaning the top of the glass until I realized the problem was on the underside.

keith mcguire - Réponse

As an after thought, if it were me I would have designed the scanner portion so that less effort would be needed to clean both sides of the glass like screws or clips that can be accessed just by lifting the door on the top.

keith mcguire - Réponse

These instructions are very good and I was able to do this with my husbands help. With one except it doesn’t mention if the new scanner glass has a right side or a wrong side to it. Does it matter at all which side goes up and which side goes down?

Thank you


Yvonne Nielsen - Réponse

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