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Introduction

This guide will walk you through the process of replacing a faulty or damaged webcam in an HP Stream 11 laptop. This should take you about 10-15 minutes.

  1. HP Stream 11-d020nr Webcam Replacement, Lower Case: étape 1, image 1 de 3 HP Stream 11-d020nr Webcam Replacement, Lower Case: étape 1, image 2 de 3 HP Stream 11-d020nr Webcam Replacement, Lower Case: étape 1, image 3 de 3
    • Before disassembly, unplug and power off the Stream 11.

    • Pry off the two elliptical rubber inserts (one in each corner).

    • Pry off the two circular rubber inserts below the removed elliptical inserts (one in each corner).

  2. HP Stream 11-d020nr Webcam Replacement: étape 2, image 1 de 2 HP Stream 11-d020nr Webcam Replacement: étape 2, image 2 de 2
    • Remove the eleven 5.6 mm Phillips #00 screws.

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    • Turn the computer upright and lift the screen.

    • Carefully use a spudger to pry the plastic keyboard cover from the base.

    • When using the metal spudger, be careful not to press into the components underneath the keyboard cover. If possible, use a standard spudger or plastic opening tool to remove the keyboard cover.

    • Work the spudger around the cover to release the clips attaching the cover to the base.

    • Be patient when removing the cover, as there are many clips and it may take some time.

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    • Disconnect the cable connecting the ClickPad to the base.

    • Remove the plastic keyboard cover.

    • The cover is attached to the ClickPad by a cable. Be careful not to lift the cover too far so you do not damage this cable.

  5. HP Stream 11-d020nr Webcam Replacement, Keyboard: étape 5, image 1 de 2 HP Stream 11-d020nr Webcam Replacement, Keyboard: étape 5, image 2 de 2
    • Tilt the top of the keyboard plate up until you separate it from the base.

    • Tilt the keyboard toward you slowly but do not remove it, it is still connected with ribbon cables.

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    • Lift up the retaining flaps on the ZIF connectors securing the two keyboard ribbon cables.

    • After disengaging the connectors, gently unplug both ribbon cables.

  7. HP Stream 11-d020nr Webcam Replacement, Lid: étape 7, image 1 de 3 HP Stream 11-d020nr Webcam Replacement, Lid: étape 7, image 2 de 3 HP Stream 11-d020nr Webcam Replacement, Lid: étape 7, image 3 de 3
    • Lift the black flap on the display cable ZIF connector.

    • After lifting the flap, gently pull the display cable from its socket.

    • Disconnect the wireless antenna from the wireless card.

    • Remove the four 2.2 mm Phillips #00 screws on the left and right sides of the laptop.

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    • Use tweezers to remove the screw covers from the lid.

    • Remove the two 2.2 mm Phillips #000 screws.

    • Use a plastic opening tool to disengage the front part of the lid.

  9. HP Stream 11-d020nr Webcam Replacement, Webcam: étape 9, image 1 de 1
    • Use the tweezers to remove the wire connected to the webcam.

  10. HP Stream 11-d020nr Webcam Replacement: étape 10, image 1 de 1
    • Use the tweezers to pull the webcam off of the frame.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Spenser Mason

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