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Introduction

It appears Dolce Gusto Genio and Piccolo machine, and the ones alike, leak water either from top or bottom.

If your device leaks water from the capsules holder, you would like to read this guide before taking the whole machine apart.

In this guide I will shortly show what could indicate why the Capsule Piercing Plate (Diffuser plate) is the culprit.

Pièces

Aucune pièce spécifiée.

  1. There is no reason to take the machine apart if the leak is not from the inside.
    • There is no reason to take the machine apart if the leak is not from the inside.

    • If the water runs down the cup bay (starting from where the red arrows are) it indicate a plate failure.

    • You will most likely also see a puddle of water at the base of your machine.[br]This comes from the water running backwards from the plate and into the machine.

    • You should try to clean or replace the plate first, before opening the machine.

  2. Le kit d'outils Essentiel

    Les outils les plus utiles dans notre kit le plus compact.

    J'achète

    Le kit d'outils Essentiel

    Les outils les plus utiles dans notre kit le plus compact.

    J'achète
  3. Disconnect the device from the mains voltage. You will also appreciate to remove the water container. Remove the capsule holder. Close the lid (as if you were to make a brew)
    • Disconnect the device from the mains voltage. You will also appreciate to remove the water container.

    • Remove the capsule holder.

    • Close the lid (as if you were to make a brew)

    • Insert the small screwdriver at the point shown by the red arrow, press the screwdriver inwards 2->3 mm and the plate should drop down. There is a small spring behind which is moved. The spring sits on the plate. Due to lots of calcium deposits the plate may need a little help to come down.

    • Insert the new or cleaned plate, latch backend first and click in place in the front.

    • Once done, connect the device and make your self a brew and see if it is well-deserved. No Leaks - You've earned it. Leaks = You need that cup to ponder where the issue then is :-)

Conclusion

Once done, connect the device again and make your self a brew to see if it is well-deserved.

No Leaks - You've earned it.

Leaks = You need that cup to ponder where the issue then is :-)

Search for other guides in this forum. Search for "Dolce Gusto leaking water".

9 autre(s) ont terminé cette réparation.

Jan Carsten Jorgensen

Membre depuis le 28/02/2016

785 Réputation

5 tutoriels rédigés

Hi there.

I have followed this and my plated was very scaled so cleaned an d put back but it still leaks. Same place. Any ideas?

I have a fontana but they all seem to have the same plate. Thanks

laura.hill925 - Réponse

thanks for this easy to follow guide, ive finally fixed that pesky leak!

Gladys Beckett - Réponse

Took place out but can't put it back because the plate above it won't go back. Can't close the lid to replace it.

Francis - Réponse

i was Stupid enough to buy the Nescafe Dolce Gusto and it started leaking so I replaced the piercing plate and I bet it hadnt even made more than 30 - 40 coffee’s the new plate has done about the same and started leaking again,

My advice is dont buy one of these machines unless you only want it as an ornament they are Crap and I wouldnt rate them as being worth anymore than about £5 tops.

bcf.gibson22 - Réponse

Thank you so much! Your guide fixed the leak!

The leak happened shortly after I descaled the machine. There was a tiny sand-like grain, stucked inside the needle, probably blocking most of the flow.

Thank you!

bobi_nguen - Réponse

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