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Repairing HP OfficeJet 3833 Paper Jam

Introduction

This guide will show you how to clear out a paper jam in an HP OfficeJet 3833 series (HP OfficeJet 3830 series) printer. Occasionally, the paper will not feed into a printer or will feed incorrectly due to a paper jam. Foreign objects, such as thumbtacks and push pins, can get stuck inside the paper feeder and cause a paper jam. This guide will also show you how to locate unwanted blockages from the printer.

It is imperative to follow steps 5-6 to make sure to power is turned off correctly and disconnected from any external power source.

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  1. Repairing HP OfficeJet 3833 Paper Jam, Repairing HP OfficeJet 3833 Paper Jam: étape 1, image 1 de 2 Repairing HP OfficeJet 3833 Paper Jam, Repairing HP OfficeJet 3833 Paper Jam: étape 1, image 2 de 2

    • Remove all paper from the printer.

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    • Check the input tray, located in the back of the printer, for any paper remains and remove them.

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    • Check the input tray for any foreign objects.

    • You may need to hold down the input tray and shine a flashlight inside to have a better look.

    • Long tweezers are recommended to remove objects such as thumbnails and tacks.

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    • Check the output tray, located in the front of the printer, for paper remains and remove them.

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    • Shut down the printer.

    • Hold down the power button until a message appears.

    • Select the Shut Down option.

    • A message will appear and the printer will turn off.

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    • Unplug the printer power cable from the wall outlet.

    • Remove the power cable from the back of the printer.

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    • Pull back on the front sides of the printer to remove the front panel.

    • Then pull the handle inside to remove the ink cartridge panel.

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    • Slide the ink cartridge to the side.

    • This step must be done carefully to prevent damage to the printer.

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    • Search for and remove any debris.

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    • Put the printer on its side.

    • You may need to open the top half and lay it down to prevent the printer from falling.

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    • Locate the cleanout door on the bottom half of the printer.

    • Open the cleanout door to remove unwanted debris.

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Auteur

avec 2 autres contributeurs

Ivory S. Mayorga

Membre depuis le 09/16/20

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1 tutoriel rédigé

Badges: 3

Équipe

University of Memphis, Team S1-G11, Bishop Fall 2020 Membre de l'équipe University of Memphis, Team S1-G11, Bishop Fall 2020

UM-BISHOP-F20S1G11

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1 tutoriel rédigé

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